Administrative Support IV - ID Specialist

Alberta Health Services; Calgary; On-site; CAD 30,000 - 60,000; Part time

Job summary

Alberta Health Services is seeking an Administrative Support IV - ID Specialist. In this part-time healthcare role, you'll assist clients with identification needs, ensure proper documentation, and coordinate with multiple agencies. Strong organizational and communication skills are essential. The position offers flexibility with variable shifts at the Sheldon M Chumir Health Centre in Calgary.

Qualifications

• Minimum 3 years’ experience in Addiction and Mental Health.
• Advanced skills in MS Office.
• Experience with vulnerable populations.

Responsibilities

• Providing initial screening at intake for ID needs.
• Maintaining liaison with agencies to verify client information.
• Managing caseloads and paperwork for various cases.

Skills

Organizational skills

Critical thinking

Communication skills

Leadership

Education

Some post-secondary education

Relevant diploma or equivalent experience

Tools

MS Office

Job description

Administrative Support IV - ID Specialist

Join to apply for the role at Alberta Health Services.

Your Opportunity :

The AHS ID Specialist works directly with clients requiring Alberta Personal Health Care or Alberta Identification Cards. The role involves engaging with multi-provincial and federal agencies to confirm clients' identities, residency, and legal entitlement to remain in Canada. This casual position has no regular hours and includes responsibilities such as:

1. Providing initial screening at intake to assess ID needs and documenting client information.
2. Maintaining liaison with relevant agencies to verify client information.
3. Assisting clients at Service Alberta Registries for ID processing.
4. Reviewing and updating client records, scheduling follow-ups for expired IDs.
5. Managing caseloads and paperwork for various cases.
6. Setting up virtual assistance sessions and ensuring proper consents are on file.
7. Communicating client information with consent for referrals to follow-up services.

This position transitioned to Recovery Alberta effective September 1, 2024. By applying, you agree to become an employee of Recovery Alberta.

Description :

As an Administrative Support IV, you will require advanced skills to support complex procedures within a department or program.

Location Details : Sheldon M Chumir Health Centre, Calgary, Alberta. Casual/Relief, FTE 0.00, shifts vary, days pattern, off on Saturday and Sunday, salary range $26.07 - $31.68/hour.

Required Qualifications :

• Some post-secondary education.
• Minimum 3 years’ experience in Addiction and Mental Health, working with vulnerable populations.
• Relevant diploma from a recognized institution or equivalent experience.
• Advanced MS Office skills.
• Experience developing training modules and delivering presentations.
• Strong leadership, organizational, and critical thinking skills.
• Excellent communication skills and ability to work independently.
• Knowledge of community-based services and intervention programs.

Preferred Qualifications :

As required.

This is a mid-senior level, part-time administrative role in the healthcare sector.