Administrative Support IV - Flow Team Coordinator

Alberta Health Services; Edmonton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading health organization is seeking an Administrative Support IV to join the Flow Team Coordinator. This role involves providing integral support for the Strata Pathways referral system in the Addictions & Mental Health Supported Housing. Candidates will utilize their advanced administrative skills and experience, contributing to data management and support processes within the team. A successful applicant will have a strong educational background in business or related fields and proficiency with essential software tools.

Qualifications

• Completion of post-secondary education preferred.
• Experience with MS Office suite including Excel.
• Some knowledge of AMH Supported Housing and Strata Pathways.

Responsibilities

• Provide extensive day-to-day system support for the Strata Pathways.
• Triage and escalate requests requiring clinical response.
• Responsible for data monitoring and reporting.

Skills

Data analysis

MS Office Suite

Information management

Education

Post-secondary education

Courses in business administration

Tools

Excel

Connect Care

Job description

Your Opportunity:

The Administrative Support IV - Flow Team Coordinator will be an integrated member of the AMH Supported Housing Flow Team. The coordinator will provide extensive day to day system support for the Strata Pathways referral system utilized by Addictions & Mental Health Supported Housing. The coordinator will function as the primary point of contact for information, education and support, and will be responsible for triaging and escalating requests requiring clinical response. This individual will also be responsible for information management, data monitoring and reporting. The coordinator will have an excellent working knowledge of the Strata Health Care Pathways referral system, a strong understanding of the AMH Supported Housing continuum, and strong data analysis and reporting skills. This position has transitioned to Recovery Alberta effective September 1, 2024. By applying on this posting, if you are the successful candidate, you agree to and will become an employee of Recovery Alberta.

Description:

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Transition Company:
Recovery Alberta
• Classification:
Administrative Support IV
• Union:
AUPE GSS
• Unit and Program:
Addiction and Mental Health Supported Housing, Flow Team
• Primary Location:
Edmonton Comm Health Hub North
• Location Details:
As Per Location
• Multi-Site:
Not Applicable
• FTE:
1.00
• Posting End Date:
14-JUL-2025
• Employee Class:
Regular Full Time
• Date Available:
11-AUG-2025
• Hours per Shift:
7.75
• Length of Shift in weeks:
2
• Shifts per cycle:
10
• Shift Pattern:
Days
• Days Off:
Saturday/Sunday
• Minimum Salary:
$26.07
• Maximum Salary:
$31.68
• Vehicle Requirement:
Not Applicable

Required Qualifications:

Some post-secondary education.

Additional Required Qualifications:

Completion of post-secondary education (e.g. course(s) in business administration, medical office assistant), or other related fields. Experience utilizing MS Office suite, including Excel. Proficient with Connect Care. Some knowledge/awareness of AMH Supported Housing and Strata Pathways.

Preferred Qualifications:

Experience working within addiction and mental health.