Administrative Support IV – Fleet Maintenance

Alberta Health Services; Edmonton; On-site; CAD 39,000 - 48,000; Full time

Job summary

Alberta Health Services in Edmonton seeks an Administrative Support IV to support Emergency Health Services Fleet warranty and administrative tasks. This role focuses on warranty administration, data tracking, and coordinating with vendors to improve repair costs and vehicle uptime.

You will review invoices, manage SPAC, prepare reports, and ensure accurate fleet records while collaborating with internal teams.

Qualifications

• 3+ years of progressively responsible administrative experience.
• Valid Alberta Class 5 Driver's License.
• Experience reviewing invoices with accuracy and attention to detail.
• Proficiency with Microsoft Office 365 applications; data analysis and reporting.
• Strong written and verbal communication and ability to manage multiple priorities.

Responsibilities

• Review repair invoices to identify warranty, rework, recall and reimbursement opportunities.
• Track warranty recoveries, denials and cost savings; administer SPAC and monitor delayed parts.
• Maintain accurate fleet records and generate reports for Fleet leadership.
• Resolve warranty, repair and invoice issues with vendors and manufacturers.
• Coordinate with internal stakeholders and provide responsive support to fleet staff.

Skills

MS Excel

Data analysis

Communication

Organizational skills

Vendor coordination

Education

Some post-secondary education

Alberta Class 5 Driver's License

Tools

Microsoft Office 365

Advanced Excel

Job description

Administrative Support IV – Fleet Maintenance

Emergency Health Services (EHS) Fleet is seeking a highly organized and detail-oriented EMS Fleet Warranty Specialist (Administrative Support IV) to support warranty administration and fleet operations for Alberta's provincial ambulance fleet. This position plays a key role in maximizing warranty recoveries, reducing repair costs, minimizing vehicle downtime, and supporting fleet reliability through collaboration with manufacturers, vendors, service providers, and internal stakeholders.Key responsibilities include reviewing repair transactions and invoices to identify warranty, rework, recall, campaign, and reimbursement opportunities; tracking warranty recoveries, denied claims, and cost savings; administering Special Parts Assistance Cases (SPAC); monitoring delayed parts to support timely repairs; maintaining accurate records within fleet management systems; auditing manufacturer warranty information; preparing reports for Fleet leadership; and resolving warranty, repair, and invoice issues with vendors and manufacturers.The successful candidate will compile and maintain fleet documentation, reports, correspondence, and tracking logs; respond to inquiries from fleet staff; and support technical service bulletin (TSB), recall, and campaign administration. Working in a fast-paced, collaborative environment, the incumbent must demonstrate strong analytical, organizational, communication, customer service, and problem-solving skills, with the ability to manage competing priorities while maintaining accuracy, professionalism, and attention to detail.

Description:

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Transition Company: Emergency Health Services
• Classification: Administrative Support IV
• Union: AUPE GSS
• Unit and Program: Fleet Maintenance - Emergency Health Services
• Primary Location: EMS Edmonton Zone
• Multi-Site: Not Applicable
• FTE: 0.70
• Posting End Date: 10-NOV-2026
• Employee Class: Regular Part Time
• Date Available: 07-DEC-2026
• Length of Shift in weeks: 2
• Shifts per cycle: 7
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Minimum Salary: $28.49
• Maximum Salary: $34.62
• Vehicle Requirement: Driver's License, Vehicle Required

• Transition Company: Emergency Health Services
• Classification: Administrative Support IV
• Union: AUPE GSS
• Unit and Program: Fleet Maintenance - Emergency Health Services
• Primary Location: EMS Edmonton Zone
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 0.70
• Posting End Date: 10-NOV-2026
• Employee Class: Regular Part Time
• Date Available: 07-DEC-2026
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 7
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Minimum Salary: $28.49
• Maximum Salary: $34.62
• Vehicle Requirement: Driver's License, Vehicle Required

Required Qualifications:

Some post-secondary education.

Additional Required Qualifications:

Minimum three (3) years of progressively responsible administrative experience, preferably within a fleet, maintenance, automotive, transportation, emergency services, or related environment.Possession of a valid Alberta Class 5 Operator's License.Experience reviewing invoices, records, and supporting documentation while maintaining a high level of accuracy and attention to detail.Demonstrated experience coordinating with multiple stakeholders and resolving issues involving vendors, customers, and operational teams.Proficiency with Microsoft Office 365 applications, including Excel, Outlook, Teams, and Word, intermediate Microsoft Excel skills, including data analysis and reporting are preferred.Experience maintaining electronic records, tracking databases, and generating reports.Strong written and verbal communication skills with the ability to organize work effectively and manage multiple priorities.Ability to work independently while contributing positively within a collaborative team environment.Occasional travel may be required.

Preferred Qualifications:

Experience with fleet management and telematics systems (e.g., Holman Insights, Geotab), warranty administration, vehicle repair and fleet maintenance.Experience in automotive dealerships or large fleet environments managing manufacturer warranty claims, goodwill claims, and parts escalations.

Please note:

All postings close at 23:59 MT of the postingend date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

Create and manage profiles for future opportunities.