Administrative Support IV

Alberta Health Services; Ponoka; On-site; CAD 30,000 - 60,000; Part time

Job summary

A healthcare provider in Ponoka is seeking an Administrative Support IV to provide essential administrative support for the Provincial Telepsychiatry Program. Responsibilities include scheduling telehealth appointments, managing referrals, and liaising with community providers. The ideal candidate will possess some post-secondary education and be able to support a high volume of tasks with critical thinking.

Responsibilities

• Support the Provincial Telepsychiatry Program administratively.
• Handle scheduling of telehealth appointments for over 20 psychiatrists.
• Provide appointment bookings and reminders to clients.

Education

Some post-secondary education

Job description

Your Opportunity:

The Administrative Support IV is a working level, multi-skilled position that supports the Provincial Telepsychiatry Program based out of Centennial Centre in Ponoka. Must be able to work primarily independently to support the high volume of referrals, and scheduling of telehealth appointments and sites. Supports over 20 psychiatrists to assist with creating client-specific referral packages, coordinating schedules/virtual links/appointments, and ability to handle a high call volume to provide appointment bookings and reminders. Liaisons with multiple community providers throughout the province and work collaboratively with the telepsychiatry triage nurse. Will require critical thinking to be able to prioritize tasks in order to support the program.

Description:

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Classification: Administrative Support IV Union: AUPE GSS Unit and Program: Provincial Telepsychiatry Program Primary Location: Cent. Ctr for MH and Brain Inj Location Details: As Per Location Multi-Site: Not Applicable FTE: 0.00 Posting End Date: 13-AUG-2025 Employee Class: Casual/Relief Date Available: 23-AUG-2025 Hours per Shift: 7.75 Length of Shift in weeks: Varies Shifts per cycle: Varies Shift Pattern: Days, On Call Days Off: Other Minimum Salary: $26.07 Maximum Salary: $31.68 Vehicle Requirement: Not Applicable

Required Qualifications:

Some post-secondary education.

Additional Required Qualifications:

As Required.

Preferred Qualifications:

As Required.