Administrative Support IV

Alberta Health Services; Lethbridge; Hybrid; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking an Administrative Support IV to join their dynamic Connect Care Learning Support team. This entry-level role offers a unique opportunity to provide expert training and administrative assistance within a collaborative environment. You'll engage with various stakeholders, ensuring the smooth operation of the Connect Care program. If you have a passion for customer service and a keen understanding of the healthcare industry, this position will allow you to grow your skills while making a meaningful impact in the community. Join a team that values learner-centered thinking and innovative solutions.

Qualifications

• Advanced administrative skills to support complex procedures.
• Extensive experience with LMS as an administrator and end-user.

Responsibilities

• Provide expert training and administrative support for the Connect Care Program.
• Work collaboratively across diverse clinical and corporate service areas.

Skills

Customer service orientation

Communication skills

Collaboration skills

Organizational skills

Analytical skills

Problem-solving skills

Time-management skills

Critical thinking skills

Education

Some post-secondary education

Tools

MS Office Suite

Support Ticketing systems

LMS (Learning Management System)

SharePoint

Job description

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Your Opportunity:

This role provides expert training and access support, advice, direction, and administrative support for all stakeholders involved in the Connect Care Program/Systems. The Connect Care Learning Support team will work in partnership within and across diverse clinical, medical, and corporate service areas within AHS, partner organizations, vendors, and other external stakeholders to support the Connect Care program and systems.

Description:

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices, and initiatives within a department or program.

Locations and Classification:

• Acute Care Alberta: N
• Primary Care Alberta: N
• Recovery Alberta: N
• Classification: Administrative Support IV

Additional Details:

• Union: AUPE GSS
• Unit and Program: Connect Care
• Primary Location: Chinook Regional Hospital
• Location Details: Eligible to work hybrid (on/off site) within Alberta
• FTE: 1.00
• Posting End Date: 01-MAY-2025
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 11-MAY-2025
• Temporary End Date: 05-MAY-2026
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Salary Range: $26.07 - $31.68
• Vehicle Requirement: Not Applicable

Required Qualifications:

Some post-secondary education.

Additional Required Qualifications:

• Customer service oriented and learner-centered thinking.
• Good understanding of the healthcare industry.
• Demonstrated communication, collaboration, and organizational skills.
• Extensive experience with LMS as an administrator and end-user.
• Proficiency in MS Office suite including PowerPoint, Word, Project, Visio, and Excel.
• Proficiency with Support Ticketing systems, support environments, and IT access tools.
• Ability to work collaboratively across disciplines.
• Strong analytical, problem-solving, and critical thinking skills.
• Self-starter and able to work independently.
• Ability to work in a virtual team environment.
• Time-management and prioritization skills.

Preferred Qualifications:

• MS Office Suite, SharePoint, LMS training (MyLearningLink Session Coordinator), Service Now or other ticketing system training.

Additional Information:

Seniority level: Entry level

Employment type: Temporary

Job function: Administrative

Industries: Hospitals and Health Care

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