Administrative Support III

Alberta Health Services; Drumheller; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading healthcare service in Canada is seeking an Administrative Support III at Drumheller Health Centre. This casual position requires strong administrative skills, proficiency in medical terminology, and excellent communication abilities. Applicants must be flexible and ready to assist in a dynamic environment, ensuring adherence to high standards of customer service while interacting with patients and healthcare professionals.

Qualifications

• Completion of Grade 12 or equivalent is mandatory.
• Medical Terminology certificate required before interview.
• Demonstrated proficiency in English, both written and oral.

Responsibilities

• Support complex procedures in Health Information Management.
• Ensure excellent customer service and effective communication with patients and staff.
• Adapt to operational needs and work on short notice.

Skills

Effective communication

Customer service

Computer skills

Typing speed of 40 wpm

Ability to work under pressure

Education

Completion of Grade 12 or equivalent

Medical Terminology - certificate

Post-secondary education preferred

Job description

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Classification: Administrative Support III
• Union: AUPE GSS
• Unit and Program: Health Information Management- Patient Registration
• Primary Location: Drumheller Health Centre
• Multi-Site: Not Applicable
• FTE: 0.00
• Posting End Date: 03-JUL-2025
• Employee Class: Casual/Relief
• Length of Shift in weeks: Varies
• Shifts per cycle: Varies
• Days Off: Other
• Minimum Salary: $23.53
• Maximum Salary: $28.60
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent.

Additional Required Qualifications:

Medical Terminology - certificate required and testing done prior to interview. Accurate typing speed of 40 wpm required and testing done prior to interview. Strong computer skills required. Demonstrated proficiency in the English language, both written and oral required. Employs effective communication skills, promoting and adhering to excellent customer service in every interaction regardless of who it is with. Must have excellent communication skills as there is a high degree of interaction with patients and a variety of disciplines at all levels of the organization. Ability to function effectively in a highly dynamic environment, including working under pressure, adapting and responding to changing priorities and meeting deadlines. Ability to work independently with minimal supervision. Able to work all shifts as operationally required. This is a casual posting with the expectation that applicants are available for short shifts and shift work, often on short notice.

Preferred Qualifications:

Post-secondary education applicable to position – MOA/Unit Clerk/Admitting Clerk with no less than one year experience is preferred. Experience in a healthcare or medical office setting is preferred. Experience practicing N-O-D: tells the patient his/her name, explains his/her occupation and what he/she will be assisting the patient with.