Administrative Support III

Alberta Health Services; City of Lacombe; On-site; CAD 30,000 - 60,000; Full time

Job summary

Alberta Health Services recherche un Administrative Support III pour le Lacombe Community Health Centre. Le poste nécessite des compétences administratives avancées pour soutenir divers programmes de santé communautaire. Les candidats doivent avoir un certificat administratif et une excellente maîtrise des outils informatiques. Exigences incluent 2 ans d'expérience de bureau et un engagement envers un service à la clientèle exceptionnel.

Qualifications

• Deux ans d'expérience de bureau pratique requise.
• Compétences intermédiaires en informatique et dactylographie, minimum 40 mots par minute.
• Exemples de service client exceptionnel dans un environnement multitâche.

Responsibilities

• Maintenir les dossiers clients et gérer les systèmes de base de données.
• Fournir un soutien administratif au bureau.
• Accepter les paiements et effectuer des tâches comptables.

Skills

Computer knowledge and skills

Customer service

Problem-solving

Collaboration

Education

Post-secondary Administrative Certificate

Completion of Grade 12 or equivalent

Tools

Word

Excel

Outlook

Job description

Your Opportunity:

This position is required to be on site at Lacombe Community Health Centre and is not a remote working opportunity. Reporting to the CAS Area Coordinator/Manager, this position supports community health programs (i.e.. Public Health, Home Care, Allied Health, Children’s Rehab Services) operating at the Community Health Centre by: maintaining client records, database entries and file management systems; handling procurement functions and maintaining inventories, tracking systems and providing information to management upon request; providing all aspects of reception and registration services to clients (as a backup) while also supporting management, staff and the public; accepting payments and performing accounting tasks; contacting clients, booking appointments and responding to queries; communicating, exchanging, seeking and reporting information; providing administrative support to the office; acting as a resource to management and staff. This position requires a strong presence of computer knowledge and skills, good knowledge of policies and procedures for Alberta Health Services community-based programs and support services.

Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Acute Care Alberta: N Primary Care Alberta: N Recovery Alberta: N Classification: Administrative Support III Union: AUPE GSS Unit and Program: Community Support Service Primary Location: Lacombe Community Health Ctr Location Details: As Per Location Multi-Site: Not Applicable FTE: 0.00 Posting End Date: 03-JUL-2025 Employee Class: Casual/Relief Date Available: 13-JUL-2025 Hours per Shift: 7.75 Length of Shift in weeks: Varies Shifts per cycle: Varies Shift Pattern: Days, Evenings, Weekends Days Off: Other Minimum Salary: $23.53 Maximum Salary: $28.60 Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent.

Additional Required Qualifications:

The applicant must have: A post-secondary Administrative Certificate required or a combination of education & applicable experience suitable to the Employer. Demonstrated accuracy & proficiency in intermediate computer & keyboarding skills; minimum 40 wpm required. Test will be administered. Demonstrated proficiency in working with Word, Excel, Outlook Calendar bookings & other Windows Office Suite programs required. Test will be administered. Two years practical office experience. Ability to work collaboratively with managers & staff from the various departments. Examples of exceptional customer service in a fast-paced, multi-task environment serving staff, management, clients & the public with both internal staff services & public service. Examples showing willingness & ability to adapt to new situations, changes & data systems that are implemented. Ability to exercise judgment, professionalism, diplomacy & discretion and always maintain confidentiality. Ability to cope under pressure, deal with stress effectively & demonstrate strong problem-solving skills with setting priorities to work productively & in a well-organized manner. Must be capable of pushing & pulling wheeled carts up to & occasionally exceeding 25kgs. Must be capable of walking, sitting or standing for long periods of time. Must be able to regularly use hand & arms to reach, lift & carry items up to 25kgs. Must be able to maneuver stairs &/or step stool. Ability to continuously wear a medical mask.

Preferred Qualifications:

Familiarity with Netcare, Connect Care, CPSM & Grand and Toy supply requisitioning systems and community based Meditech applications (i.e. CWS). Familiarity with community-based health programs.