Administrative Support – Front Desk

Mi'kmaw Native Friendship Centre; Halifax; On-site; CAD 30,000 - 60,000; Full time

Job summary

The Mi'kmaw Native Friendship Centre seeks a full-time Administrative Support for the front desk. This role involves welcoming guests, managing calls, and performing essential administrative duties in a friendly and culturally supportive environment. Applicants with knowledge of Indigenous history and excellent communication skills are preferred.

Qualifications

• Previous experience as front desk/reception considered an asset.
• Knowledge of Indigenous history, values, and customs preferred.
• Strong MS Office (especially Excel and Word) skills essential.

Responsibilities

• Greet and check-in guests in a friendly manner.
• Answer phone calls and direct inquiries appropriately.
• Perform administrative tasks including filing and faxing.

Skills

Communication

Interpersonal Skills

Organizational Skills

Problem-Solving Skills

Time Management

Education

Post-secondary education or equivalent experience

Tools

MS Office

Job description

Employment Opportunity: Administrative Support – Front Desk

Location: Dartmouth, NS

Salary: $20.00 per hour

Employment Term: Contract Hire Date - March 31, 2026 (possible yearly renewal), Full time hours (35 hours/ week) (Days and Evenings)

General Description:

The MNFC is looking for One (1) Admin Support – Front desk workerfor our office location at 2021 Brunswick St.This position will be full-time hours with evenings required. The front desk staff is responsible for providing a welcoming experience to people entering the friendship center and ensuring that proper procedures are followed for people coming in. The front desk staff is responsible forgreeting clients, directing phone calls, arranging couriers, and routing incoming mail.We are looking for a dynamic employee who will support a cultural environment for all guests and bring excellent communication and interpersonal skills.

Key Responsibilities:

We are looking for an individual to perform the following duties:

• Greet and check-in guests in a friendly and professional manner
• Answer phone calls and respond to inquiries or direct calls to appropriate staff members
• Administrative tasks such as filing, printing, and faxing
• Excellent personal organization and time management
• Working knowledge of computers (word, excel, internet, ordering systems)
• Demonstrated ability to be innovative and implement new ideas
• Knowledge of and ability to follow safety standards
• Capable of handling pressure, making decisions and adapting to new situations
• Ensure the reception area is clean, organized, and welcoming for guests

Qualifications:

• Previous experience working front desk/reception considered an asset
• Knowledge of Indigenous history, values, and customs preferred
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation
• A combination of education and work experience will be considered
• Indigenous Ancestry is an asset, please self-identify

Application Deadline: Open until filled

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel working within this job title.

The Mi’kmaw Native Friendship Centre is an equal opportunity employer; and complies with all fair employment practices laws. We are committed to providing a workplace free form unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by co-workers, supervisors, managers, or third parties based on a person’s race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veterans status, disability unrelated to job requirements, ethnicity, genetic information, military service, political affiliation, marital status and pregnancy or other protected status.

Qualified Indigenous applicants will be given priority in accordance with the Aboriginal Employment Preference Policy of the Canadian Human Rights Commission. The Mi’kmaw Native Friendship Centre (MNFC) reserves the right to refuse all applications for employment. The MNFC will not assume any expenses related to this or any job application process included and not limited to travel, relocation, and application development.

*Only those applicants who are screened in for an interview will be contacted.