Administrative Support/Customer Service

Midwest Property Management; Edmonton; On-site; CAD 30,000 - 60,000; Part time

Job summary

A property management company located in Edmonton is seeking a friendly and organized Summer Student to assist with administrative and customer service tasks. Ideal for students, this role offers flexible scheduling and valuable experience. Key responsibilities include data entry, client communication, and on-site support. Join a positive team environment for the summer season.

Benefits

Valuable experience in administration and customer service

Flexible scheduling

Positive and inclusive team environment

Opportunities to build professional skills

Qualifications

• Strong communication and interpersonal skills required.
• Ability to multitask and stay organized is essential.
• Must be a current student returning to studies in the fall.

Responsibilities

• Visit sites locations as required.
• Perform accurate data entry and maintain organized records.
• Handle phone calls and provide excellent customer service.
• Schedule and confirm appointments with clients and staff.
• Follow up on work orders to ensure completion and communication.

Skills

Strong communication and interpersonal skills

Basic computer skills

Ability to multitask and stay organized

Professional, reliable, and self-motivated

Education

Current student returning to studies in the fall

Tools

CRM systems

Job description

Welcome to Midwest a division of Second Street Fund (SSF)

Privately held and rooted in Western Canada for over 60 years, Midwest as a division of SSF manages quality residential rental properties in Alberta, British Columbia and the Northwest Territories. In the midst of transformation, Second Street Fund is actively pursuing growth within select US markets. We are committed to providing the best value and quality for our residents by consistently maintaining our properties and delivering excellent customer service. Our commitment to our residents and our communities allows us to fulfill our mission statement: "Where community lives".

Hours: Flexible – 20 to 40 hours per week (including days, evenings, and weekends)

Temporary:August - November. Possibility of extension.

We are looking for a friendly, organized, and tech-savvy Summer Student to support our team with a variety of administrative, customer service, and on-site tasks across our residential communities. This position is ideal for students seeking valuable experience in a professional, fast-paced environment. This position will be reporting to the Regional Manager/Coordinator.

Key Responsibilities:

• Visit sites locations as required
• Perform accurate data entry and maintain organized records
• Handle phone calls and provide excellent customer service
• Schedule and confirm appointments with clients and staff
• Follow up on work orders to ensure completion and communication
• Work in our CRM/resident and prospect portal to respond to and schedule leads across our communities
• Manage and respond to Facebook leads for various sites
• Support with on-site tours and sales as needed
• Assist with planning and executing resident events
• General filing and administrative support

Requirements:

• Strong communication and interpersonal skills
• Basic computer skills and experience with CRM systems (training provided)
• Ability to multitask and stay organized in a busy environment
• Professional, reliable, and self-motivated
• Willingness to work flexible hours, including evenings and weekends
• Must be a current student returning to studies in the fall

What We Offer:

• Valuable experience in administration, customer service, and real estate support
• Flexible scheduling to fit your summer plans
• A positive, inclusive team environment
• Opportunities to build professional skills and connections

How to Apply: Please submit your resume and a short cover letter