ADMINISTRATIVE SUPPORT/CSR-BROOKS, AB

JBS Food Canada; Brooks; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Extended Health/Medical Benefit

Group Life Insurance

Short/Long Term Disability

Vision/Dental Care

Employee Beef Purchasing Program

RRSP Contributions

Career Growth and Continued Training

Job summary

JBS Food Canada Inc. in Brooks, AB is seeking an Administrative support/CSR for the Logistics department.

You will track trucks, notify customers of delays, coordinate date changes, perform data entry, and maintain spreadsheets to help keep operations running smoothly. The ideal candidate has 1+ year of customer service and administrative experience, a High School Diploma, and working knowledge of MS Word, Excel and Outlook; SAP and Blujay experience is an asset.

Qualifications

• 1+ year of Customer Service and Administrative experience.
• High School Diploma or GED required; further education is a plus.
• MS Word, Excel and Outlook proficiency required; SAP and Blujay are assets.

Responsibilities

• Tracking trucks and notifying customers of delays.
• Requesting date changes for appointments based on ETA changes.
• Coding late trucks in the Blujay system.
• Approving/denying customer detention in Blujay.
• Contacting receivers to assist drivers in detention scenarios.
• Requesting POs from sales/customers and communicating professionally.
• Maintain and update spreadsheets with accurate data.

Skills

Customer service

Administrative support

MS Word

Excel

Outlook

SAP

BluJay

Communication

Teamwork

Education

High School Diploma or GED

Post-secondary education asset

Tools

SAP

BluJay

Job description

Career Opportunities with JBS Food Canada Inc.

A great place to work.

Are you ready for new challenges and new opportunities?

Current job opportunities are posted here as they become available.

With approximately 3,300 employees, JBS Food Canada ULC (“JBS Canada”) is one of Canada's largest beef processors. Consisting of four locations—the main processing facility located in Brooks, Alberta, where approximately 4,200 head of cattle are harvested and processed daily; the Head Office and a case ready plant, both based in Calgary, Alberta; and JBS Ontario, a case ready plant located in Belleville, Ontario. The JBS Canada facility in Brooks has the capacity to produce products ranging from boxed beef primals, ground beef, beef trimmings, beef by-products and hides which are shipped across Canada and worldwide. At the multi-protein Mountain Creek Farms case-ready facility in Calgary, JBS Canada produces value-added products including marinated, portion sized, multi-pack options, kebabs and much more. JBS Ontario in Belleville produces fresh meat and seafood products for leading retailers in Canada.

At JBS Canada, our people are our greatest asset. We are very proud to have a team of high achieving, engaged employees. We are currently seeking Administrative support/CSR for our Logistics department in Brooks, AB

NOTE: This role will be located in Brooks, AB.

You will:

• Tracking trucks and notifying customers of delays
• Requesting date changes for appointments based on changes in ETA
• Coding late trucks in the Blujay system
• Approving/denying customer detention in Blujay
• Contacting receivers to assist drivers being detained
• Requesting PO’s from sales/customers
• Communicate professionally with all levels of personnel via phone, e-mail and written correspondence.
• Following approved Standard Operating Procedures and ensuring internal controls are strictly complied with.
• Accurate data entry, reporting and update/create spreadsheets.
• Take ownership for individual areas of responsibility and accept required feedback on performance with the goal of achieving excellence.

You have:

• 1 + years of Customer Service and Administrative experience required.
• High School Diploma or GED required
• Post-secondary education in a business related field considered an asset.
• Ability to interpret and implement company policies and procedures.
• Good organizational, time management and prioritizing skills.
• Attention to detail in all areas of work.
• High level of critical thinking, logical thinking and analysis.
• Perform well under pressure and meet deadlines.
• Must demonstrate intermediate knowledge and ability to work with MS Word, Excel and Outlook.
• Prior experience with SAP and Blujay considered an asset.
• Ability to work independently and part of a team on various projects and duties assigned.

Earn competitive wage

Please note that Applicants will be asked to complete a pre-hire medical and drug and alcohol test. Any offer of employment to the Applicant will be conditional upon passing satisfactory completion of the medical and passing the drug and alcohol test.

Benefits include:

• Competitive Wage
• Extended Health/Medical Benefit
• Group Life & Accidental Death Insurance
• Short/Long Term Disability
• Vision/Dental Care
• Employee Beef Purchasing Program
• Voluntary Employee RRSP Contributions
• Employer RRSP Contributions
• Career Growth and Continued Training