Administrative Support Clerk

MacLean Engineering; Val-d'Or; On-site; CAD 40,000 - 50,000; Full time

Benefits offered by this job

3 weeks of vacation

Paid time off for illness

Flexible benefits plan

Annual employee bonus

Employee appreciation days

Job summary

MacLean Engineering in Val-d'Or is seeking an Administrative Support professional to assist various departments. The position involves greeting visitors, managing calls and emails, and providing general administrative support.

The ideal candidate will have a high school diploma, strong Microsoft Office skills, and must be bilingual in French and English. This role offers benefits including 3 weeks vacation and overtime pay.

Qualifications

• High school diploma required.
• Training in relevant fields is an asset.
• Experience in administrative or customer support role.

Responsibilities

• Act as ambassador for MacLean Engineering when greeting clients.
• Manage office supplies and various administrative tasks.
• Assist customer service during peak periods and operational needs.

Skills

Excellent communication skills

Bilingual (French and English)

Proficiency in Microsoft Office

Strong organizational skills

Ability to multitask and prioritize

Education

High school diploma

Training in administration or customer service

Job description

Job Title

Administrative Support

Location

Val-d'Or, QC

About the Position

The Administrative Assistant supports various departments in their day-to-day operations, assists teams with administrative tasks related to operations and the smooth running of the branch, and serves as the first point of contact for visitors, clients, and suppliers while providing support to the customer service department during peak periods.

Duties and Responsibilities

• Act as an ambassador for MacLean Engineering when greeting clients, visitors, and suppliers at the branch, as well as over the phone.
• Receive, screen, and direct calls, emails, and requests to the appropriate internal resources.
• Support the administration and human resources departments with various daily administrative tasks.
• Assist the customer service department during peak periods and as operational needs arise.
• Manage office supplies, stationery, and administrative materials.
• Create, edit, and format various administrative documents such as letters, tables, reports, and forms.
• Assist management in preparing reports, follow-ups, and tasks related to occupational health and safety (H&S).
• Maintain organized administrative files and ensure rigorous tracking of documents.
• Help maintain a professional, safe, and welcoming work environment.
• Comply with company policies and procedures.
• Perform any other related tasks associated with the position.

Experience and Qualifications

• High school diploma required.
• Training in administration, office automation, secretarial work, or any other relevant training is an asset.
• Training in customer service or equivalent experience is considered an asset.
• Experience in an administrative, reception, or customer support role.
• Excellent communication and customer service skills.
• Ability to multitask and prioritize.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Must be bilingual (French and English).
• Experience in a manufacturing or industrial environment is an asset.

Benefits

• 3 weeks of vacation per year
• Paid time off for illness and family emergencies
• Overtime pay after 40 hours of work
• Free coffee
• Flexible benefits plan (after the probationary period)
• Employee and Family Assistance Program
• Voluntary deferred profit sharing and group RRSP plans (after probationary period)
• Annual employee bonus
• Annual $250 allowance for safety boots
• Biennial $200 allowance for prescription safety glasses
• Uniforms provided by the company
• Employee appreciation days, raffles, BBQs, and more

About Us

Founded in 1973 in Ontario, Canada, MacLean Engineering is the world’s largest Canadian manufacturer of underground mining equipment. The company provides mobile equipment solutions for underground and open‑pit mining, backed by custom manufacturing expertise and a global service network. With manufacturing facilities in Canada and Mexico and offices in Sudbury and Val‑d’Or, the company employs over 1,000 people across six countries.

Application Notice

Employment at MacLean Engineering is contingent upon the successful completion of a background check conducted by a third‑party provider. The company is an equal‑opportunity employer and is committed to providing reasonable accommodation for candidates with disabilities throughout the recruitment process. Candidates who require accommodation should inform the company during the application process.