Administrative Support Clerk

Fraser Health Authority; Abbotsford; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking dedicated individuals to join their administrative support team. This role offers the opportunity to make a significant impact in the healthcare sector by providing essential support to clients and staff. You will engage in various tasks, from data entry and record management to reception duties, ensuring smooth operations within a caring environment. If you are organized and possess strong communication skills, this position is perfect for you. Join a team that values diversity, respect, and inclusivity, and contribute to making a difference in the lives of individuals and families.

Qualifications

• Grade 12 plus Office Administration Certificate required.
• 1 year of related experience or equivalent combination of education and training.

Responsibilities

• Perform administrative support duties including data entry and record management.
• Handle reception duties, answer calls, and greet visitors.
• Assist with client intake and maintain appointment records.

Skills

Office Procedures Knowledge

Medical Terminology

Business Writing Skills

Effective Communication

Organizational Skills

Typing Speed (45 wpm)

Education

Grade 12

Office Administration Certificate

Job description

Salary

The salary range for this position is CAD $24.76 - $26.38 per hour.

Job Summary

Curious to learn what it’s like to work here? Connect with us! We invite you to apply today and find out why employees recommend Fraser Health as an exceptional place to work. We are committed to planetary health, value diversity in the workforce, and seek to maintain an environment of Respect, Caring, and Trust.

If you're ready to join a team dedicated to providing care and support, apply now! Together, we can make a significant difference in the lives of individuals and families, empowering them on their journey to recovery.

Watch this video to learn how Fraser Health supports mental health, hosted by our President, Dr. Victoria Lee: Navigating mental health with compassion

To learn more about our MHSU programs and services, read employee insights, and view current job vacancies, please visit: Fraser Health MHSU

Take the next step and apply so we can continue the conversation with you.

Detailed Overview

The role involves performing a variety of administrative support duties such as word processing, dictation, data entry, and record management. Responsibilities include answering calls, receiving visitors/clients, responding to inquiries, managing mail, operating office equipment, placing purchase orders, maintaining petty cash, and supporting staffing and timekeeping duties.

Responsibilities

• Perform word processing and data entry, maintaining client information and preparing correspondence and reports.
• Assist with client intake, scheduling, and maintaining appointment records, ensuring confidentiality and security.
• Complete dictations and transcribe reports.
• Maintain client data and compile statistical reports.
• Manage records and files, liaising with other offices as needed.
• Handle reception duties, including answering calls, relaying messages, and greeting visitors.
• Arrange meetings and maintain the tidiness of the reception area.
• Coordinate equipment and building services, and manage mail and courier documents.
• Operate office equipment and perform minor maintenance tasks.
• Place purchase orders, verify vouchers, and maintain office supplies and manuals.
• Support staffing and timekeeping, including calling relief staff and reviewing timesheets.
• Process service authorizations and perform other related duties as assigned.

Qualifications

Education and Experience

Grade 12, Office Administration Certificate, plus one year of recent, related experience, or an equivalent combination of education, training, and experience.

Skills and Abilities

• Knowledge of office procedures and medical terminology.
• Business writing skills and ability to type at 45 wpm.
• Effective communication skills, both verbal and written.
• Ability to establish rapport with clients and work independently or collaboratively.
• Organizational and prioritization skills.
• Ability to operate related equipment and perform physical tasks as required.

About Fraser Health

Fraser Health serves over two million people in Metro Vancouver and the Fraser Valley, on the traditional lands of the Coast Salish and Nlaka’pamux Nations. Our team of over 48,000 staff, medical staff, and volunteers is committed to providing high-quality hospital and community-based services.

We value diversity, respect, and inclusivity, and strive to create a safe and equitable environment for all. Join us in making a difference in healthcare.