Administrative Registered Practical Nurse

Grandview Medical Centre FHT; Cambridge; On-site; CAD 65,000 - 78,000; Full time

Job summary

Grandview Medical Centre Family Health Team in Ontario is seeking an experienced Registered Practical Nurse (RPN) to support family physicians in a high-impact, administrative-focused nursing role.

You will manage EMR inboxes, review results, process renewals, and assist with chart optimization to improve care coordination and patient outcomes. Strong organizational skills and teamwork are essential.

Qualifications

• Diploma in Registered Practical Nursing and active RPN registration.
• 3–5 years of progressive clinical experience, primary care a plus.
• Strong knowledge of Ontario healthcare system and team-based care.
• Excellent written and verbal communication; confidentiality maintained.

Responsibilities

• Inbox and results management using OSCAR EMR; communicate results per protocol.
• Process medication renewals and conduct chart reviews for safety.
• Complete complex clinical documentation and forms for patients.
• Support chronic disease and preventive care through recall and outreach.
• Chart review and optimization; pre-visit planning and continuity of care.
• Perform other duties as assigned; work in a fast-paced, team-based setting.

Skills

EMR proficiency

Communication skills

Team collaboration

Clinical judgment

Organizational skills

Time management

Education

Diploma in Registered Practical Nursing

RPN designation

Tools

OSCAR EMR

Job description

About us

At Grandview Medical Centre Family Health Team, we take pride in being one of Ontario’s pioneering Family HealthTeam, bringing together a diverse group of healthcare professionals to deliver coordinated, patient-centered care. Established as a Family Health Team in 2006, we are proud of our interdisciplinary approach. Our team includes physicians, nurses, registered dietitians, social workers, a health promoter, a chiropodist, a kinesiologist, and clinical pharmacists - working together to offer comprehensive, seamless primary healthcare services. We are committed to continuously improving the health of our community and ensuring each patient receives compassionate, collaborative care.

Your Opportunity

We are hiring an Registered Practical Nurses (RPNs) to join our growing team in a unique, high-impact role supporting family physicians. This position is working 33.75 hours per week. This position is ideal for an RPN who enjoy working at full scope in a primarily administrative, non-procedural nursing role focused on clinical workflows and patient care management. You will provide high-volume clinical administrative support through EMR-based workflows, contributing directly to patient care by managing results, supporting clinical decisions, and improving care coordination.

In this role, you will focus on inbox management, results follow-up, medication renewals, and chart optimization - helping physicians work more efficiently while ensuring patients receive timely, proactive care. If you are detail-oriented, tech-savvy, and thrive in a fast-paced, team-based setting, this is an excellent opportunity to apply your clinical expertise in a modern primary care model.

Key Responsibilities and Skills:

Inbox & Results Management

• Triage and manage physician EMR inboxes (OSCAR)
• Review and action laboratory and diagnostic results using established protocols
• Identify abnormal or urgent findings and elevate appropriately
• Communicate results to patients within scope and guidelines
• Prepare clear, actionable summaries to support physician decision-making

Medication Management

• Process medication renewal requests
• Conduct chart reviews to ensure safety and appropriateness
• Identify required monitoring (labs, follow-ups)
• Prepare renewals for physician approval or complete within scope

Clinical Documentation & Forms

• Complete complex forms (insurance, disability, and other medical documentation)
• Gather and synthesize relevant patient information
• Prepare drafts for physician review and sign-off

Chronic Disease & Preventive Care Support

• Identify care gaps (e.g., diabetes, hypertension, cancer screening)
• Support patient recall and follow-up workflows
• Monitor registries and patient cohorts
• Initiate protocol-based outreach to support preventive care

Chart Review & Optimization

• Perform chart clean-up and reconciliation
• Update problem lists, medications, and preventive care tracking
• Support pre-visit planning and continuity of care
• Contribute to workflow efficiency during physician absences or downtime

Other Duties as Assigned

Job Requirements:

• Diploma in Registered Practical Nursing, RPN Designation
• Current registration in good standing with the College of Nurses of Ontario (CNO)
• 3-5 years of progressive clinical experience (primary care experience considered an asset)
• Strong understanding of the Ontario healthcare system
• Experience working within an interdisciplinary healthcare team
• Knowledge of evidence-based primary care and chronic disease management
• Excellent written and verbal communication skills
• Strong organizational, time management, and critical thinking abilities
• High level of comfort working within EMR systems (OSCAR preferred)
• Ability to manage high-volume workloads with accuracy and efficiency
• Strong clinical judgment and decision-making within scope
• Detail-oriented with a high degree of accountability
• Adaptable, resourceful, and able to manage competing priorities
• Committed to patient-centered care and team collaboration
• Demonstrated professionalism, sound judgment, and ability to handle sensitive or complex situations
• Maintains strict confidentiality and professionalism at all times

Grandview Medical Centre Family Health Team is an equal opportunity employer and welcomes applications from all interested parties. We are pleased to accommodate individual needs of job applicants throughout the recruitment and selection process in accordance with the Ontario Human Rights’ Code and the Accessibility of Ontarians with Disabilities Act, 2005 (AODA). If you require accommodation at any time throughout the process, please speak with the Hiring Manager.