Administrative Operations Support Coordinator

Air Canada; Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

Air Canada offers a temporary position in Human Resources where you will handle operational and administrative tasks. Ideal candidates are detail-oriented with strong communication skills and proven office experience. The position provides a competitive hourly wage and a chance to contribute to a respected company in the aviation sector.

Benefits

Generous employee travel program

Health and dental benefits for employees and family

Training and development tools to help unlock full potential

Qualifications

• Minimum 2 years office experience required.
• Good interpersonal and communication skills essential.
• Intermediate knowledge of Microsoft Office applications.

Responsibilities

• Perform operational and/or administrative duties requiring initiative.
• Sort and merge documents, edit and proofread materials.
• Maintain and validate data/files, provide excellent customer service.

Skills

Good interpersonal skills

Good communication skills

Intermediate knowledge of Microsoft Office applications

Proficiency in spelling, punctuation and grammar

Knowledge of aircraft terminology

Aptitude for math

Aptitude for accuracy and detail

Education

High School graduation

Job description

Location: Vancouver, BC,Canada (Onsite)
Starting Salary: $22.23 to $23.84/hour (based on experience)
Branch: Human Resources
Category:Unionized (IAMAW – Clerical)
Job Type:Temporary (6 to 12 months)

Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

Basic function:

• Perform operational and/or administrative duties of a complex nature requiring initiative and judgment.

Tasks / responsibilities:

• Sortandmergedocuments,reports,etc.
• Editandproofread
• Workunderpressure
• Flexible
• Prepare,maintain,validate,input,andupdatedata/files,records,documents,manuals,etc.
• Receive,indexandrevisemanualsordata
• Preparecorrespondence
• Receiveanddirectallincomingcalls
• Provideassistanceforoutgoingcalls,e.g.directoryassistance,callingcard
• Referexternalcustomerstoappropriateareas,e.g.departments,employees
• Assistotheremployeesinthedepartment
• Liaisewithinternal/externalcustomers
• Research,resolve,andrespondtointernal/externalcustomerissuesandqueries,verbally and/or in writing
• Workwithminimalornosupervision
• Design, compose, format and produce correspondence, reports and documents using a variety of software applications
• Preparethirdpartybillings
• Handlecash/chequesandrelateddocumentation
• Verifyandprocessinvoices,claimsand/orexpenses
• Coordinate and make necessaryarrangements for presentations, seminars, training sessions,interviews, etc.
• Build,updateandmaintainschedulesandstaffrosters
• Organizeandprioritizeworkloadtomeetdeadlines
• ComplywithGovernmentRegulations,CompanyPolicies,CollectiveAgreementand procedures
• AdministerCollectiveAgreements
• ControldistributionandmaintainCompanyandtechnicalpublications
• Maintainahighlevelof accuracy
• Operatespecificdepartment/Companysoftwareprograms
• Developandmaintainschedules
• Maintainconfidentialityatalltimes
• Maintainanddevelopaccuratemaintenanceand/ortechnicalrecords
• Auditrecords
• Monitorequalizationofovertime
• Mayberequiredtoperformotherrelateddutieswhichdonotaffectthenatureofthejob

In addition to the above, may be required to perform the Tasks / Responsibilities as outlined in Assistant Coordinator Level.

Your benefits

As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including:

• Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service.
• We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family.
• Training and development tools to help unlock your full potential.

Qualifications

Education:

• High School graduation

Skills/ knowledge:

• Goodinterpersonalskills
• Goodcommunicationskills,bothwrittenandverbal
• IntermediateknowledgeofMicrosoftOfficeapplications
• Proficiencyinspelling,punctuationandgrammar
• Knowledgeofaircraftterminology
• Aptitudeformath
• Aptitudeforaccuracyanddetail

Experience:

• Minimum 2 years office experience

Specific requirements:

• Some positions may require lifting and climbing
• Some positions require licenses, e.g. Driver’s, MOT, AVOP etc.
• Some positions may require shift work and/or work staggered starting and stopping times
• Some positions may be exposed to weather conditions
• Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.
• Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.

Linguistic Requirements

Priority will be given to candidates that are bilingual in English and French.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.