Administrative Manager

South Island Mechanical Ltd.; Victoria; On-site; CAD 55,000 - 85,000; Full time

Job summary

A dynamic HVAC service provider in Victoria is seeking an Administrative Manager to oversee and enhance daily office operations. This role involves managing customer inquiries, maintaining efficient data processes, and supporting financial tracking. Ideal candidates should have experience in administration, proficiency in QuickBooks and office software, and strong organizational skills to thrive in a fast-paced environment.

Qualifications

• Proven experience in an administrative role, preferably in the HVAC or service industry.
• Excellent communication, organizational, and problem-solving skills.
• Ability to manage multiple tasks effectively in a fast-paced environment.

Responsibilities

• Oversee daily administrative operations and ensure efficient office management.
• Manage customer inquiries and provide exceptional customer service.
• Full-Cycle Bookkeeping including Reconciling; banking, credit card, GL accounts.

Skills

Communication

Organizational skills

Problem-solving

Relationship management

Education

Bachelor’s degree in Business Administration or related field

PCP Payroll Designation

Tools

QuickBooks

Google Workspace

Mac (Numbers/Pages)

Job description

Company Overview

South Island Mechanical Ltd. is a local HVAC/R service and maintenance company based in Langford, BC. Our vision is to become Lower Vancouver Island's most respected and trusted HVAC service provider. We are committed to creating a supportive work environment that empowers our employees to deliver exceptional service to our customers.

Summary

We are seeking an Administrative Manager to join our team at South Island Mechanical Ltd. This role is essential in ensuring the smooth and efficient daily operations of our administrative functions and supporting our mission to provide superior HVAC services. The Administrative Manager will oversee daily office activities, manage the administrative team, provide support to the COO, and maintain efficient data management (Bookkeeping, Reconciling etc).

Responsibilities

Includes, but is not limited to:

• Oversee daily administrative operations and ensure efficient office management.
• Manage customer inquiries and provide exceptional customer service.
• Maintain accurate data entry and record-keeping practices.
• Utilize QuickBooks for financial tracking and reporting and data entry.
• Coordinate communication between departments to enhance workflow efficiency.
• Full-Cycle Bookkeeping (Reconciling; banking, credit card, GL accounts)
• Processing Payroll for both salaried and Union/Hourly employees
• HR Assistance with Onboarding, ROEs, Exiting
• Joint Health & Safety Committee (Secretary, Management Rep)
• Administrative Support as needed
• Union UA516 Facilitator
• CRA/Government Reporting (GST, Payroll, WorkSafe, BCeht)
• Accounts Payable

Requirements

• Proven experience in an administrative role, preferably in the HVAC or service industry.
• Proven experience as an Administration Manager, Office Manager or similar Role.
• Proven experience with bookkeeping, reconciling accounts, financial forecasting and budgeting
• Excellent communication, organizational, and problem-solving skills.
• Proficiency in QuickBooks, Google Workspace and Mac (Numbers/Pages) and other office software applications.
• Excellent relationship management skills and emotional intelligence
• Ability to manage multiple tasks effectively in a fast-paced environment.
• Ability to work collaboratively and effectively with team members at all levels
• Bachelor’s degree in Business Administration, Management, or a related field (preferred).
• PCP Payroll Designation (preferred)

If you are ready to take the next step in your career and contribute to a dynamic team dedicated to excellence in HVAC services, we invite you to apply today!