Administrative Clerk

The Salvation Army; Victoria; On-site; CAD 30,000 - 60,000; Full time

Job summary

The Salvation Army is seeking administrative support staff to assist with day-to-day operations. This role involves various tasks, such as managing communications, organizing data, and supporting the management team in an office environment. Ideal candidates should possess strong organizational skills and customer service experience, and contribute positively to the community-focused mission of the organization.

Qualifications

• Must be 19 to 30 years old at the start of employment.
• Canadian citizen or permanent resident.
• Demonstrated trainability in office applications.

Responsibilities

• Assists in the administrative needs of the management team.
• Handles general mail and confidential information.
• Participates in community dining program and other departments.

Skills

Organizing

Clerical Skills

Customer Service

Research Skills

Analytical Skills

Attention to Detail

Education

High School Diploma

Some College Studies

Tools

MS Office

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

POSITION PURPOSE SUMMARY:
The role provides general administrative support for the day-to-day operations.

ACCOUNTABILITIES:
The incumbent may perform all, some, or similar range of duties.

• Assists the administrative team in supporting the management in their day-to-day administrative needs.
• Assists in receiving administrative calls, messages, guests, mail and deliveries and directs them to appropriate office/s.
• Assists with filing, maintaining, moving and disposing records according to The Salvation Army policies and procedures.
• Maintains and protects confidential information.
• Circulates general mail and reading materials to the management team/key staff members.
• With training and supervision, collects and organizes data, performs research and generates reports.
• Assists in funds reconciliation, counts money and generates reports as needed.
• Refills brochures in racks and keeps bulletin boards tidy and up to date.
• Performs supplies inventory and receives/confirms shipments and deliveries.
• Prepares/cleans and packs up meeting venues.
• Assists at the Community Dining Program and other departments as needed.
• Attend staff meetings, training, and other mandatory information sessions.

CRITICAL RELATIONSHIP MANAGEMENT:
Conducts routine interactions.
Internal: MU’s team members, various leadership and management teams, clients, volunteers as required.
External: Vendors, donors, community partners.

MANAGERIAL/TECHNICAL RESPONSIBILITIES:
Reports directly to the Business Manager.
Direct reports: none.

WORKING CONDITIONS:
• Working environment is typically in the office in generally agreeable conditions.
• May encounter upset/difficult clientele entering the building.

The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.

EDUCATION, EXPERIENCE AND QUALIFICATIONS:

Canada Summer Job Eligibility Criteria:

• Youth 19 to 30 years of age at the beginning of the employment period.
• A Canadian citizen, permanent resident or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act.
• Have valid Social Insurance Number and legally entitled to work in Canada.
• See other conditions of youth eligibility (Canada Summer Jobs - Who can apply - Canada.ca)
• Must have completed high school with some college studies preferred.
• Must demonstrate adeptness and trainability in MS Office applications and handling various office equipment, tools and gadgets.
• Must possess good clerical, organizing, records keeping, and research skills.
• Must possess good numeric and analytical skills with attention to details.
• Must be able to multi-task, meet deadlines and work in a team environment.
• Must be able to follow through and work collaboratively on project-based assignments.
• Must possess good customer service skills.
• Must be able to lift 50 lbs., demonstrate flexibility and creativity.
• Must be able to understand the barriers faced by the Victoria ARC residents and guests.

Compensation:

The target hiring range for this position is $17.85 to $19.69 with a maximum of $23.63.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.