Administrative Clerk

Ontario Secondary School Teachers' Federation (OSSTF/FEESO); Toronto; On-site; Full time

Job summary

A leading educational union in Ontario is seeking an Administrative Clerk for its Protective Services Division. The role involves clerical support, communication with members, and maintaining confidentiality. The ideal candidate will have strong organizational skills and experience in administrative tasks.

Qualifications

• 3 months administrative experience required.
• Ability to communicate courteously with members and stakeholders.

Responsibilities

• Provide clerical support to the administrative staff.
• Maintain and prepare reports and databases.
• Ensure confidentiality in accordance with legislation.

Skills

Communication

Interpersonal Skills

Organizational Skills

Attention to Detail

Education

High School Diploma

Administrative Courses

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

The Ontario Secondary School Teachers’ Federation invites applications for the position of Administrative Clerk with the Protective Services Division. Founded in 1919, OSSTF/FEESO is a labour union representing over 60,000 members working at all levels of publicly funded education across Ontario. Members include public high school teachers, occasional teachers, educational assistants, continuing education teachers and instructors, early childhood educators, psychologists, secretaries, speech-language pathologists, social workers, plant support personnel, university support staff, and others in education.

The Administrative Clerk is responsible for performing clerical support duties to the assigned Division, in accordance with OSSTF/FEESO policies and applicable legislation. This position is unionized with the Canadian Office and Professional Employees Union (COPE) Local 343.

Duties and Responsibilities

1. Respond to telephone calls, direct messages, provide information and/or assistance, or refer to appropriate department or person.
2. Provide clerical support to the administrative staff in the division, using Microsoft Word, Excel, and PowerPoint applications.
3. Provide general information to OSSTF/FEESO members.
4. Maintain and prepare reports, inventories, mailing lists, and databases.
5. Sort, process, and verify applications, receipts, forms, and other documents.
6. Coordinate the purchase of supplies and the maintenance of office equipment for the division as required.
7. Ensure confidentiality is maintained in accordance with the Freedom of Information and Protection of Privacy Act or other related legislation.
8. Perform other duties as assigned by the Administrator or the Associate General Secretary.

Education and Experience

• Three (3) months administrative experience and a high school diploma or equivalent.
• Some office or administrative courses at the college level would be an asset.
• Working knowledge of Microsoft Word, Excel, and PowerPoint.
• Ability to communicate in a sensitive and courteous manner with members, office staff, stakeholders, and the general public.
• Excellent interpersonal and public relation skills involving tact, courtesy, and integrity both in person and by telephone.
• Strong organizational skills.
• Requires close attention to detail and accuracy.
• Understanding of and commitment to confidentiality.

Salary, Benefits, and Working Conditions

• In accordance with the COPE 343 Collective Agreement, the weekly starting salary for an Administrative Clerk is $830.
• Please refer to the collective agreement for working conditions and benefits.
• May be required to work outside of business hours on occasion, as needed.

Application Requirements

Applications should be sent to:

Ontario Secondary School Teachers’ Federation
60 Mobile Drive, Toronto, Ontario, M4A 2P3
Marked “Personal and Confidential”

Email: [e-mail]

Please quote “Administrative Clerk” in the subject line.

The deadline for applications is 4:00 p.m. on Wednesday, May 21, 2025.

OSSTF/FEESO is committed to equity, anti-racism, and anti-oppression. We welcome applications from First Nations, Métis, Inuit members, and other equity-seeking groups. We strive to ensure our recruitment processes are accessible and barrier-free. If accommodations are needed, please inform the Recruitment Team in advance.

Participation in self-identification is voluntary. If you choose to self-identify, please fill out the attached Applicant Voluntary Self-Identification Questionnaire. All information is confidential and used solely to support our diversity efforts.