Administrative Assistant - West Market Dental

Dentalcorp Health Services LTD.; Canada; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player in dental care seeks an Administrative Assistant to join their Calgary team. In this role, you will be the first point of contact for patients, ensuring a welcoming atmosphere while managing appointments and maintaining patient records. This position offers the chance to work with advanced dental technologies and a supportive team dedicated to patient care. Enjoy a competitive compensation package, career development opportunities, and a work-life balance that allows you to thrive both personally and professionally. If you're passionate about providing exceptional service and want to grow in the dental field, this opportunity is for you.

Benefits

Competitive Compensation

Corporate Gym Membership Program

Employee and Family Assistance Program

Career Development Opportunities

Work-life Balance

Access to Modern Technology

Qualifications

• Minimum 1 year of administration experience required.
• Clinical background with dental software is an asset.

Responsibilities

• Greet and assist patients upon arrival to ensure a positive impression.
• Manage appointment schedules and maintain patient database accurately.
• Handle patient inquiries and process referral letters efficiently.

Skills

Administrative Skills

Customer Service

Time Management

Communication Skills

Problem Solving

Education

High School Diploma

Experience with Dental Software

Tools

Dental Software

iTero 3D Scanner

Cone Beam Cat Scan

VELscope Oral Cancer Screening Device

Job description

Administrative Assistant - West Market Dental

Apply locations Calgary, Alberta

Time Type: Full time

Posted on: Posted Yesterday

Job Requisition ID: JR18036

About Us:

At West Market Dental, we provide comprehensive family dentistry to the South West community of Calgary. We offer a complete range of dental health services including preventive, restorative, dental implants, oral surgery, Invisalign, dental sedation, and cosmetic care.

We are committed to staying at the cutting edge of dental technology to provide the best quality care to our patients in the most effective way. The technology used at our practice includes iTero 3D Scanner, Cone Beam Cat Scan, VELscope Oral Cancer Screening Device, panoramic and digital x-rays, and dental lasers.

We pride ourselves on providing quality dental care, evidenced by our 4.8 stars on Google reviews, which reflects our exceptional patient service, commitment to continuous learning, and innovative technology.

Additionally, through working within the dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to advanced treatment technologies, training & development, and support.

Schedule: Monday - Thursday from 10:00am - 7:00pm

Benefits of Joining Our Team:

1. Competitive compensation
2. Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and more!
3. Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
4. Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
5. Attend social and CE events to network with dental professionals in your community
6. Work-life balance and flexibility
7. Access to modernized technology to provide optimal oral care to patients

Responsibilities:

1. Greet and assist patients as they arrive; ensure a lasting positive impression for them
2. Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
3. Effectively manage recall system and accurately maintain patient database
4. Manage patient calls and inquiries about appointments, confirmations, amendments, and cancellations
5. Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

About You:

1. Minimum 1 year of administration experience
2. Clinical background and experience with dental software programs considered an asset

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.