Administrative Assistant - Waste and Recycling

Administrative Assistant - Waste and Recycling

50 Griffin Industrial Point, Cochrane, AB T4C 0A3, Canada Req #465

Cochrane is located in the breathtaking Bow Valley corridor in the foothills of the Rocky Mountains in southern Alberta. With a population of over 37,000 people, and growing steadily every year, Cochrane is a thriving town, surrounded by world-famous ranch country. Our western heritage is reflected in the Town’s architecture and our friendly people. The Town of Cochrane welcomes innovative and skilled individuals to join our team of over 250 employees.

Are you a customer service focused administrative professional with attention to detail and the ability to balance multiple priorities?

This Administrative Assistant is often the first point of contact for all waste and recycling inquiries and provides friendly service to everyone. Your enthusiasm for environmental sustainability and exceptional customer service will provide residents of Cochrane information about Town waste and recycling initiatives.

The successful candidate is an organized administrative professional with strong attention to detail and knowledge of the Eco Centre, waste and recycling collection services and other solid waste programming. You are eager to work independently as well as part of a team with flexibility and willingness to learn and take initiative on a variety of tasks and projects.

Position Summary:
Reporting to the Manager, Waste & Recycling, this position performs administrative duties for the Waste & Recycling Section and assists the Operational Facilities Office as a back-up with administrative work.

Note: This is a permanent, part-time position working 30 hours/week (Mon-Fri 8:00am-3:00pm).

Key Accountabilities:

1. Provide customer service by receiving, directing and responding to requests from internal and external customers, including management of waste and recycling hotline.
2. Respond to and document customer inquiries and complaints regarding Waste & Recycling; forward to the manager as appropriate.
3. Review and prepare all documents, reports, agendas, presentations and other correspondence materials as directed.
4. Review and code all invoices and payment receipts.
5. Maintain the weekly Cash Reconciliation Procedure for cash received at the Eco Centre.
6. Schedule and coordinate meetings, appointments and travel arrangements.
7. Review, evaluate and distribute incoming and outgoing correspondence.
8. Operate and monitor office equipment; ensure there are supplies for maintenance and replenishment requirements; order supplies and arrange services as needed.
9. Create, maintain and interpret statistical spreadsheets and software reporting.
10. Review and maintain the Waste & Recycling section website content and social media feed as directed.
11. Prepare delivery maps, information packages and schedules for delivery and repair of waste and recycling carts; maintain and update cart delivery and repair software.
12. Assist with the planning, organizing and delivering of public engagement or community events for the Waste & Recycling section as needed; attend the events as needed.

Education and Experience:

• High school diploma or equivalent
• Basic accounting knowledge
• Minimum 1 year of experience in an administrative and customer service role
• Municipal experience considered an asset
• Interest in environmental stewardship and the promotion of waste reduction considered an asset
• Previous experience organizing and maintaining records and files
• Proficiency with MS Office 365 or similar
• Demonstrated understanding and familiarity with websites, the Internet and Social Media

Certifications, Licenses and/or Designations:

• Class 5 Driver’s License
• ICS 100
• FOIP

Skills and Abilities:

• Excellent customer service skills
• Organizational, prioritizing and time management skills
• Ability to work independently as well as within a team
• Ability to adapt to changing priorities
• Strong oral and written communication skills

The Town of Cochrane is committed to providing a healthy and safe work environment for all of its employees. As a Town of Cochrane employee, you must take reasonable care to protect your health and safety and that of others present at Town worksites, perform work safely, follow all relevant health and safety legislation, Town directives and procedures, and attend all identified orientations and training.

How to apply:

• Qualified individuals are encouraged to submit your resume and a letter stating how your experience matches the required qualifications, skills and abilities for this position.
• All qualified candidates will be requested to complete an online suitability survey.
• Applications for this position will be accepted until 9pm MST May 4, 2025 at www.cochrane.ca/jobs

We thank all applicants for their interest; however, only those selected for an interview will be contacted. All applicants must be legally entitled to live and work in Canada.

Land Acknowledgement: In the spirit of reconciliation, we acknowledge that we live, work and play on the traditional territories of the Blackfoot Confederacy (Siksika, Kainai, Piikani), the Tsuut’ina, the Îyâxe Nakoda Nations, the Métis Nation (Region 3), and all people who make their homes in the Treaty 7 region of Southern Alberta.