Administrative Assistant - Urban Smiles Victoria - Victoria, BC

123Dentist; Victoria; On-site; CAD 40,000 - 55,000; Full time

Job summary

A dental clinic in Victoria is seeking a full-time Administrative Assistant to create a welcoming atmosphere for patients. Responsibilities include greeting patients, scheduling appointments, and managing patient records. Ideal candidates are organized and have strong communication skills. Experience in dentistry is helpful but not required. The position offers a supportive team environment with opportunities for growth and flexible scheduling.

Benefits

Supportive and friendly team environment

Opportunity to impact patient care

Consistent weekday schedule

Flexible scheduling options

Opportunities for growth and education

Extended health benefits

Uniform allowance

Free on-site parking or monthly bus pass

Qualifications

• Previous dental admin experience is an asset.
• Warm, professional, and passionate about helping others.
• Strong organizational skills to manage office flow.

Responsibilities

• Greet and check in patients with professionalism.
• Schedule and confirm appointments efficiently.
• Answer phones and respond to emails courteously.
• Handle insurance verifications and billing.
• Educate patients about treatments confidently.
• Maintain accurate patient records and documentation.
• Support daily office operations alongside clinical team.

Skills

Strong computer skills

Excellent written communication

Excellent verbal communication

Ability to work independently

Ability to work as part of a team

Reliable and dependable

Strong multitasking abilities

Quick learner / self-starter

Job description

Job Description: Administrative Assistant

Urban Smiles Victoria

Our amazing team at Urban Smiles Victoria is looking for a friendly, full-time Administrative Assistant to join us! We are a boutique-style dental office nestled in the heart of downtown Victoria. Our patient-focused team is committed to providing exceptional care in a welcoming and professional environment. We work closely together to ensure every patient’s visit is smooth, comfortable, and positive.

One of our wonderful admin team members is moving across the country to be closer to family. We will miss her greatly, but this creates an exciting opportunity for someone new to join our work family!

Position Overview

As the first smiling face (or friendly voice!) our patients see or hear—whether in person, on the phone, or via email—you’ll play a key role in creating a welcoming atmosphere. We’re looking for someone warm, professional, and passionate about helping people feel cared for. Your strong organizational skills will keep the daily flow of the office running smoothly.

While dental experience is a plus, the most important qualities are positivity and a great attitude.

Key Responsibilities

• Greet and check in patients with professionalism and warmth
• Schedule and confirm appointments efficiently
• Answer phones and respond to emails with excellent communication skills
• Handle insurance verifications and billing
• Educate patients about treatments and financial options confidently
• Maintain accurate patient records and documentation
• Support daily office operations and collaborate with the clinical team
  
  

Qualifications

• Strong computer skills
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Reliable and dependable
• Strong multitasking abilities
• Quick learner / self-starter, especially if new to dentistry
• Knowledge of dental terminology or previous dental admin experience is an asset
  
  

Why Join Us?

• Supportive and friendly team environment
• Opportunity to make a real impact on patient care and satisfaction
• Consistent weekday schedule with no weekends
• Flexible scheduling options
• Opportunities for growth and continuing education
• Modern office focused on teamwork and collaboration
• Extended health benefits
• Uniform allowance
• Free on-site parking or monthly bus pass for full-time employees
  
  

Learn more about our team and clinic at: Urban Smiles Victoria

About 123Dentist

123Dentist is Canada’s largest majority dentist-owned network, with nearly 500 locations and almost 8,000 employees nationwide. We offer long-term career opportunities across multiple communities and levels of the dental industry.

Schedule

• 32-40 hours per week
• Monday to Thursday, Fridays optional
  
  

123Dentist is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We thank all candidates for their interest; only those selected for an interview will be contacted.

Job ID: 9274-DA-BC-0155