Administrative Assistant - Township Road Family Dental

Dentalcorp; City of Leduc; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player in dental care is seeking an Administrative Assistant to join their team on a fixed-term contract. This role offers a unique opportunity to work in a supportive environment with access to advanced treatment technologies and professional development. You will be responsible for ensuring a positive patient experience, managing appointments, and maintaining patient records. With competitive compensation and a comprehensive rewards package, this position promotes work-life balance and career growth. Join a team that values exceptional service and continuous learning in a thriving community.

Benefits

Competitive Compensation

Corporate Gym Membership

Discounted Insurance Rates

Employee and Family Assistance Program

Career Development Opportunities

Work-Life Balance

Access to Modern Technology

Qualifications

• Minimum 1 year of administration experience required.
• Experience with dental software programs considered an asset.

Responsibilities

• Greet and assist patients upon arrival.
• Manage appointment schedules and patient database.
• Handle patient calls and correspondence.

Skills

Administrative Skills

Customer Service

Dental Software Proficiency

Education

High School Diploma

Post-secondary Education

Tools

Dental Software

Job description

About us:

Here at Township Road Family Dental Centre, we have a combined 24 years of experience between our doctors. This allows us to provide our patients with quality dental care that fits all of their unique and individual needs! Our qualified team of dental professionals offer a wide range of services such as general, cosmetic, surgical, and much more. Emergency services are also provided to patients in need of urgent dental care, even on the same day.

We pride ourselves on providing quality dental care, and our 4.9-star rating on Google reviews is evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.

Additionally, through working within the dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians, as well as having greater access to advanced treatment technologies, training & development, and professional support.

Conveniently located in Leduc, only 20 minutes south of Edmonton.

We are looking for an Administrative Assistant to join our team on a fixed-term contract until June 2026.

Schedule: Monday to Thursday 9:15am - 5:15pm with the occasional Friday shift 7:45am - 3:15pm

Benefits of Joining Our Team:

• Competitive compensation
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients

Responsibilities:

• Greet and assist patients as they arrive; ensure a lasting positive impression for them
• Optimize the appointment schedule by ensuring the day is full, with limited gaps
• Effectively manage recall system and accurately maintain patient database
• Manage patient calls and inquiries about appointments, confirmations, amendments, and cancellations
• Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

About You:

• Minimum 1 year of administration experience
• Clinical background and experience with dental software programs considered an asset

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.