Administrative Assistant - Retail Operations

Home Hardware Stores; Quebec; On-site; CAD 40,000 - 64,000; Full time

Job summary

An established industry player is seeking a Pro Paint Specialist to enhance the customer experience in their store. This role is perfect for those with an outgoing personality and a desire to help others. You will engage with professional painting contractors, ensuring they receive the best products and service. With opportunities for training and development, this position offers a competitive pay structure and bonuses based on performance. Join a team that values collaboration and customer satisfaction, and take the first step in your career with a supportive company that prioritizes your growth.

Benefits

Competitive pay and bonus opportunities

15 paid days off

Health plans for individuals and families

Qualifications

• Strong interpersonal skills to build relationships with contractors.
• Basic computer skills for customer management software.

Responsibilities

• Assist professional painting contractors with their needs in-store.
• Collaborate with sales reps and maintain customer relationships.

Skills

Outgoing personality

Collaboration

Basic computer skills

Bilingual (English/French)

Tools

Salesforce

Job description

To thrive as a Pro Paint Specialist, you must be approachable, organized, and genuinely interested in helping our customers. Some basic computer skills are necessary to use our customer management software. An outgoing personality with a positive attitude will help you start up conversations with strangers and being a self-starter will be useful as well so you can jump in and help wherever you see a need. You don’t need to have any previous experience or knowledge in paint or sales. We’ll teach you everything you need to know, which makes this a perfect starting point to launch your career.

As our Pro Paint Specialist with Behr, you’ll be working in a Home Depot store as a sales specialist focusing on professional painting contractors and their unique needs. On your own and working with the Pro Desk staff, you’ll meet and form relationships with local pros who rely on Behr for excellent products and exceptional customer service. You will build relationships with pros in the store who may be there for paint but are more likely there for something else. When an outside rep sends a contractor to you for paint, you will roll out the red carpet by collaborating with them to get exactly the right products for their needs, mix the paint, collect any sundry paint tools they need and get them in and out of the store quickly so they can get back to work. You will make our professional customers feel like they had a paint store experience.

Here’s what we’re looking for from you:

• An outgoing personality. You’ll support the Home Depot Pro Desk and introduce yourself to any contractors. Get to know them, their business, and their needs. You’ll maintain this relationship and follow up regarding their jobs and any future needs.
• Collaboration. You’ll work closely with Behr’s outside sales reps and take care of our customers when they come into the store, including pulling and tinting orders for pick up. You’ll also work closely with the Home Depot staff. We are all one team, so as their vendor you’ll be professional and helpful, working to maintain this mutually beneficial relationship.
• Basic computer skills. You’ll enter all your new leads and contacts into Salesforce, our customer relationship management tool. We can train you on this program, but all prior computer knowledge is a plus.
• Bilingual. You are not required to speak a second language, but many of our professional contractors do. If you have this knowledge, that’s definitely a bonus.

Here’s what we offer you:

• Competitive pay and bonus opportunities. Sell more gallons = more money!
• Accrue 15 paid days off the first year.
• Competitive health plans for individuals and families.
• Check out behr.com/careers to view a comprehensive list of our benefits and perks.

Company: Behr Paint Company

Full time Hiring Range: $40,600.00 - $63,800.00 Actual compensation may vary based on various factors including experience, education, geographic location, and/or skills.

Our Ongoing Commitment to Diversity, Equity & Inclusion

We believe a workplace that encourages and values different voices, perspectives, and backgrounds builds better teams, better solutions, and more innovation. The goal is for every single team member to have a voice and experience a sense of belonging here, regardless of where they sit in the organization and what their background is. We look forward to your sharing your outstanding and unique talents and perspectives with us!