Administrative Assistant - Part-time - Red Deer

The Data Administrative assistant will ensure a positive first impression of CBI Home Health for internal (employees, contractors) and external (public, vendors, funders) stakeholders. Effectively listening and asking questions to ensure calls and inquiries can be directed to the appropriate person, the Administrative Assistant ensures excellence in customer service and timely response. The Data Administrative Assistant also provides administrative support to the local Home Health team by executing administrative processes and tasks.

20 Hours per week in office

Required Qualifications

• Diploma or Certificate in Business Administration, Medical Administration, or related field.
• Minimum 1 year of experience in Customer Service or an administrative role.

• Utilize effective and courteous communication skills to answer the phone, greet visitors, respond to questions and collect information to direct inquiries.
• Manage multiple phone lines, emails, and general inquiries, effectively prioritize requests.
• Participate in administrative projects, create client/employee files, and maintain staff/client records and filing.
• Maintain operation of photocopier, stocking of supplies, scanning, copying and filing of documents.
• Organize, prepare, mail/email and collect client and employee communications or documents. Open and disperse emails and incoming mail. Manage outgoing mail and couriers.
• Support the organization and preparation of staff meetings, orientations and/or other functions.
• Maintain office staff lists, staff duties lists, bulletin boards, kitchen, general office entrance areas, etc. as applicable.

• Excellent communication skills, telephone etiquette & empathy.
• Computer (Microsoft Office Suite) and multi-telephone line skills.
• Analytical problem-solving skills.
• Ability to remain calm and professional in stressful situations.
• Detail-oriented, adaptable and organized.
• Self-directed with time management skills and ability to prioritize tasks.

For millions of Canadians, CBI Home Health is where better begins. We are Canada’s leading community healthcare provider, reliably delivering innovative rehabilitation and home care programs that help our clients achieve their health goals. With 250+ locations and supporting more than 800 communities, people are at the heart of what we do. Every day, all across the country, our 13,000 staff work together to make a meaningful difference in our clients’ lives and help shape healthcare for the better. Learn more at cbihomehealth.ca