administrative assistant - office

Education: Secondary (high) school graduation certificate

Experience: 1 year to less than 2 years

Work Setting: Transportation company

Tasks

• Direct and control daily operations
• Motivate staff
• Open and distribute mail and other materials
• Plan and control budget and expenditures
• Plan and organize daily operations
• Train other workers
• Determine and establish office procedures and routines
• Schedule and confirm appointments
• Answer telephone and relay telephone calls and messages
• Compile data, statistics and other information
• Respond to employee questions and complaints
• Order office supplies and maintain inventory
• Greet people and direct them to contacts or service areas
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents
• Provide customer service
• Maintain and manage digital database
• Perform basic bookkeeping tasks

Computer and Technology Knowledge

• Google Docs
• MS Excel
• MS Outlook
• MS PowerPoint
• MS Windows
• MS Word
• Social Media
• Adobe Acrobat Reader
• Google Drive
• Electronic mail

Technical Terminology

• Business

Work Conditions and Physical Capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Work with minimal supervision

Personal Suitability

• Ability to multitask
• Flexibility
• Accurate
• Client focus
• Reliability
• Time management
• Quick learner