Administrative Assistant - Jane & Finch, Job ID #4063

JVS Toronto; Toronto; On-site; CAD 45,000 - 55,000; Full time

Job summary

An employment services organization in Toronto is looking for an Administrative Assistant to provide front desk support and clerical assistance. The ideal candidate will have 1-2 years of experience and strong organizational skills. Responsibilities include managing client records, assisting with workshops, and providing customer service. A diploma in administration is preferred, along with proficiency in Microsoft Office and familiarity with CRM systems.

Benefits

Group benefit plan

Friendly work environment

Monthly wellness initiatives

Employee assistance program (EAP)

Generous vacation package

Pension plan

Paid sick time

Qualifications

• 1-2 years of administrative experience required.
• Excellent verbal and written communication skills.
• Strong organization skills and detail-oriented.

Responsibilities

• Provide front desk and reception duties.
• Assist with clerical support and client record maintenance.
• Conduct regular follow-ups to track client progress.

Skills

Administrative skills

Data entry

Analytical abilities

Interpersonal skills

Problem-solving

Customer service orientation

Computer literacy

Education

High school education

Diploma or Certificate in Administration

Tools

FutureFit AI

Salesforce

Microsoft Office

Job description

Overview

Administrative Assistant, Job ID #4063

Integrated Employment Services / 35 hours per week / 1 year contract with possibility of renewal / Starting ASAP / Jane & Finch

About JVS

JVS Toronto believes that every individual has opportunities for employment. Since 1947, JVS Toronto has been giving the power of employment and improved learning serving 10,000 new individuals annually through career, employment, and assessment services in Toronto and York Region. We also help businesses recruit the workforce they need to be successful. JVS Toronto is a registered charity and receives generous funding to provide most of our services without charge. Learn about the work we do : .

Our employees benefit from a group benefit plan, a friendly work environment, monthly wellness initiatives, access to an employee assistance program (EAP), opportunities for continuous learning and a variety of corporate discounts. JVS Toronto also offers permanent employees a generous vacation package, a pension plan in addition to paid sick time, family care and wellness days.

Program Overview

The JVS Integrated Employment Services (IES) , funded by MLITSD and managed by WCG, provides employment services to unemployed individuals of all ages, financial backgrounds and skills to help them gain and retain employment within their field or a related field. To achieve its goal, the program provides a range of services including one-on-one employment counselling, employment workshops, job development / placement services and job retention supports. In addition, IES collaborates with other programs to ensure efficient and smooth operations through streamlining client referrals to appropriate services.

Responsibilities

• Provide front desk / reception duties and customer service to all clients, employers and visitors
• Provide clerical support including editing and formatting reports, preparing and completing agency and government forms, word processing of correspondence, reports and other materials, filing, faxing and photocopying
• Set up, maintain and file client records in funder’s CRM (FutureFit AI) & Salesforce as required. Prepare rosters of clients as needed. Assist with statistical and program reports
• Support system / process implementation, including completing data entry in funder’s database and maintaining electronic file records
• Conduct regular follow-ups to track client progress, obtain relevant information and collect required documentation
• Assist with organizing appointments, orientations, and workshops
• Update client information on the JVS Toronto client tracking system and program specific database as per program needs and standards
• Provide administrative support during online and in person events, maintain office supplies and equipment
• Assist clients using the Resource and Information area (R&I) with technical and troubleshooting issues and resume formatting
• Assist location staff with all administrative and other related duties

Minimum Qualifications & Experience

• High school education; Diploma or Certificate in Administration preferred
• 1-2 years of administrative experience
• Excellent administrative, data entry, analytical, interpersonal, and problem-solving abilities
• Strong organization skills; detail oriented
• Effective time management and problem-solving skills
• Effective verbal and written communication skills
• Customer service oriented and strong interpersonal skills; culturally sensitive
• Computer literate with the ability to learn systems used by the agency (ie. FutureFIt AI, Salesforce); Proficient in Microsoft Office
• A clear Police Vulnerable Sector check is required for this position

Qualified applicants are invited to submit their resume & covering letter here.

JVS Toronto is an Equal Opportunity Employer. If you require accommodation in order to submit your application, please contact HR.

JVS Toronto embraces diversity and encourages all qualified candidates to apply.

We thank all applicants for their interest in our agency, however only those selected for an interview will be contacted.