Administrative Assistant - Full-time - (Edmonton, AB Canada) or Remote)

SCM; Edmonton; Remote; CAD 45,000 - 65,000; Full time

Job summary

A leading insurance company is seeking an experienced Administrative Assistant to provide exceptional customer service and support their team. This role involves managing files, handling billings, and offering administrative support in a dynamic environment. Ideal candidates have strong organizational skills, attention to detail, and proficiency in Word and Excel. The position offers remote work options across Canada.

Benefits

Great pay

Benefits

Vacation

Remote work flexibility

Qualifications

• Previous experience in an administrative support environment is required.
• Experience in effectively managing changing priorities.
• Ability to work in a dynamic team setting.

Responsibilities

• Maintain client files and manage document control.
• Handle billings and prepare invoices for client billing.
• Support Office Supervisor and manage claim file information.

Skills

Attention to detail

Organizational skills

Team collaboration

Confidentiality

Initiative

Word proficiency

Excel proficiency

Education

Grade twelve diploma

Post-secondary diploma in Office Administration

Job description

Company:

ClaimsPro LPAdministrative Assistant - Full-time - (Edmonton, AB Canada) or Remote)

Ready to make a change in your next career move? Look no further, we are in search of a skillful and experiencedAdministrative Assistanceto join our team in ClaimsPro in pursuit of providing an exceptional customer experience (both internal and external), growth and fun! This position couldn’t get any better, great pay, benefits, vacation and working remotely from home anywhere in Canada. This isn’t your day to day regular administrative role, Loss Adjusting is a fast-paced, complex field of insurance with no 2 files quite the same. Whether it be a home fire, a fender-bender, or an injury caused by a major accident, the ClaimsPro team determines coverage, legal liability, and settles claims with excellent customer service.

So what does a typical day look like?

• Document control: maintain client files, photocopy and distribute documents, scan claim mail and faxes, attach to online claims files and put hard copy to file. Prepare files for closing.

• Handling billings for claims - prepares invoices for client billing

• Opening new client claims and set up in the system

• Transcribes data from source documents following generally standardized procedures using coding skills and some judgement, for review by the adjuster

• Claim file management – filing and pulling information

• Administrative support to the Office Supervisor as needed

• Other duties as assigned

When you work with us, you’re working with the best.So here is what we are looking for:

• Grade twelve diploma

• A post-secondary diploma in Office Administration will be given preference.

• Previous experience within a dynamic team will be given preference.

• Experience in an administrative support environment

• Previously demonstrated ability to execute high attention to detail

• Demonstrated ability to manage changing priorities and proven organizational skills

• Demonstrated behaviors showing initiative behaviors and follow-up skills

• Demonstrated ability to maintain a high level of confidentiality

• Demonstrated professionalism and work ethic

• Proven ability to contribute to and work well within a team environment

• Intermediate experience with Word, and strong Excel skills are required

• All other computer applications –must have the aptitude and ability to learn as required

• All prospective employees must pass a background check

Environment/Work Conditions
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.