Administrative Assistant - Drug Allery Clinic - Regular Full-time 2025-13693 (2025-13693)

Sunnybrook; Toronto; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading healthcare facility is seeking an Administrative Support professional for their Drug Safety Clinic. The role involves scheduling appointments, maintaining records, and providing essential support to multidisciplinary teams in a fast-paced environment. The ideal candidate will have a Medical Secretary diploma and experience in a healthcare setting, demonstrating strong attention to detail and excellent communication skills.

Qualifications

• Minimum 2 years experience in administrative support.
• Successful completion of Medical Secretary program/diploma at community college level.
• Strong verbal and written communication skills required.

Responsibilities

• Provide administrative support for the Drug Safety Clinic.
• Schedule patient appointments and maintain records.
• Assist clinic staff and respond to patient inquiries.

Skills

Attention to detail

Communication

Interpersonal skills

Problem-solving

Time management

Customer service

Keyboarding skills

Education

Medical Secretary program/diploma

Tools

PHS/PAS

QuadraMed

Outlook

Microsoft Office

Accuro

Job description

Summary Of Duties

Provide administrative support for the Drug Safety Clinic, a fast-paced multi-disciplinary clinic dedicated to evaluating and testing patients for drug allergies and managing adverse drug reactions.

Duties Include

• Schedule patient appointments, maintain patient/clinic records
• Greet, screen, register patients in-person and over the phone, and coordinate patient flow during clinic hours
• Perform administrative tasks such as answering phones, fielding patient inquiries in a timely manner, responding to emails, word processing, faxing, filing, and ordering supplies
• Submit OHIP billings for physicians
• Assist clinic physicians, pharmacists, and nurses as needed
• Perform other duties as required for clinic operations

Qualifications/Skills

• Successful completion of Medical Secretary program/diploma at community college level plus a minimum of 2 years related experience or an equivalent combination of education and experience

Experience

• Recent experience providing administrative support in a healthcare/hospital setting
• Working knowledge of PHS/PAS, QuadraMed, Outlook, and Microsoft Office is an asset
• Experience with Electronic Medical Record (Accuro) is an asset
• Strong attention to detail, excellent verbal and written communication skills
• Outstanding interpersonal and customer service skills
• Ability to work independently and as part of a multi-disciplinary team
• Excellent problem-solving and time management skills
• Understanding of pharmaceutical/medical terminology
• Strong computer and keyboarding skills
• Satisfactory attendance and punctuality required