Administrative Assistant, Details

Hellenic Home for the Aged Inc.; Toronto; On-site; CAD 40,000 - 55,000; Full time

Job summary

A community care organization in Toronto is seeking a Receptionist to provide essential communication and administrative support. The ideal candidate will have strong customer service skills, be bilingual in English and Greek, and possess proficiency in MS Office. This role emphasizes direct interaction with tenants and effective handling of inquiries. Interested candidates should submit their resume via fax or email.

Qualifications

• Proven customer service skills with excellent communication.
• Experience in reception and office administration.
• Proficient in Microsoft Office applications.

Responsibilities

• Answer phone calls and direct inquiries appropriately.
• Provide administrative support to the Administrator.
• Input work order information into the database.

Skills

Customer service and reception skills

Excellent written and verbal communication in English and Greek

Interpersonal skills

Leadership skills

Computer skills including MS Office

Experience with multi-line telephone

Mail administration experience

Education

Post secondary education in office administration or equivalent

Job description

Reporting to the Administrator of Housing, this role provides vital and active communication to tenants, staff, contractors, volunteers, and visitors. This is a professional, highly customer service focused position.

Duties:

• Accurately and efficiently answer phone calls, provide information and direct inquiries to the appropriate department.
• General and specific administrative support as required and assigned by the Administrator.
• Clerical duties including filing, creation of documents, arranging deliveries, and other duties as assigned by the Administrator
• Provide central communication role in emergency situations
• Assist tenants with a wide range of tasks including but not limited to, filling out forms, phone calls, etc.
• Input work order information into the specified database
• All other clerical duties related to reception

Qualifications:

• • Proven customer service and reception skills including excellent written and verbal communication in both English and Greek
  • Exceptional interpersonal, leadership, and customer service skills
  • Computer skills including demonstrated proficiency in MS office
  • Experience with multi-line telephone, and mail administration
  • Post secondary education in office administration or equivalent

Procedure for applying: Qualified candidates should apply in writing and submit resume by fax at 416-654-0943 or by email to: Marilyn Gitsidis, Administrator of Housing, [e-mail].