Administrative Assistant, Community Learning & Engagement

Crisis Centre BC; Vancouver; On-site; CAD 26,000 - 32,000; Part time

Benefits offered by this job

Employee Assistance Program

Prorated paid wellness days

Prorated paid vacation

Free access to Crisis Centre workshops

Wellness Spending Account

Job summary

The Crisis Centre BC is seeking a part-time Assistant, Community Learning & Engagement to support planning, coordination, and delivery of Community Learning & Engagement programs.

The role emphasizes organized administration, event logistics, and delivering accessible workshops for community partners and participants. Ideal candidates bring nonprofit experience, strong Microsoft Office and CRM skills, and a customer-focused mindset.

Qualifications

• Diploma or certificate in Office Administration, Business Administration, Event Management, or a related field.
• Minimum one (1) year of related administrative experience.
• An equivalent combination of education, training, and experience may be considered.
• Experience in nonprofit sector and coordinating events/workshops is an asset.

Responsibilities

• Coordinate CLE events: planning, logistics, and ensuring consistent delivery.
• Maintain workshop records, registrations, and program documents for reporting.
• Provide onsite and virtual event support, including materials and tech setup.
• Complete event close-out activities, including materials and records.
• Support departmental operations: records, supplies, invoicing, and reports.

Skills

Office Admin

Event coordination

Customer service

Time management

Education

Office Administration Certificate

Tools

Microsoft Office

Google Workspace

CRM systems

Monday.com

Zoom

MS Teams

Job description

Department: Community Learning & Engagement

Reports to: Program Director, Community Learning & Engagement

Employment Type: Regular Part-Time

Hours: 20 per week

Location: Primarily On-site

Wage: $28.05 per hour

About the Crisis Centre of BC

The Crisis Centre of BC provides barrier-free emotional support, suicide prevention services, and community education throughout British Columbia. Since 1969, we have worked to ensure people have access to compassionate, confidential support while helping build suicide-safer communities through education, training, and outreach.

We acknowledge that our office is located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh Nations.

About the Role

Join our Community Learning & Engagement team and help support education and training events that strengthens communities across British Columbia.

The Assistant, Community Learning & Engagement supports the successful delivery of Community Learning & Engagement (CLE) programs, workshops, and logistical support by ensuring workshops are organized, accessible, and have the resources needed to be delivered effectively for community partners, participants, and facilitators. This role is responsible for the administrative aspect of workshop bookings, provides logistical support for training sessions, and assists with a range of departmental administrative functions. Through accurate coordination and responsive administrative support, this role contributes to positive participant experiences, effective program delivery, and the successful reach of CLE initiatives within the community.

This role is ideal for someone who enjoys organization, problem-solving, customer service, and supporting meaningful community programs.

What You'll Do

Event Administration

• Responsible for the administrative coordination, planning, logistical support of CLE events to ensure effective and consistent program delivery.
• Maintain accurate workshop records, registration information, and program documentation to support reporting, evaluation, and continuous improvement.

Event Delivery Support

• Provide onsite administrative and logistical support for in-person CLE events to ensure training sessions are prepared, organized, and delivered effectively.
• Organizes day-of events requirements, including participant registration, facilitator support, training materials, technology, and resolution of logistical issues.
• Complete event close-out activities, including collection of materials, equipment coordination, and completion of required records.

Department Administration Support

• Provide administrative support to the Community Learning & Engagement team to support departmental operations.
• Maintain organized systems, records, documentation and supplies to support efficient team functioning.
• Support financial administration, including but not limited to invoicing and expense reconciliation.
• Prepare reports, presentations, meeting materials, and other administrative resources.
• Support departmental projects and initiatives that align with organizational priorities.

What You'll Bring

We're looking for someone who has:

Required Qualifications

• Diploma or certificate in Office Administration, Business Administration, Event Management, or a related field.
• Minimum one (1) year of related administrative experience.

An equivalent combination of education, training, and experience may be considered.

Asset Qualifications

• Experience coordinating administrative processes, events, training sessions, workshops, or similar programs.
• Experience working in the non-profit sector.
• Experience coordinating educational programs, community events, or workshops.
• Experience working in a healthcare, education, or community services environment.

Technical Skills

• Knowledge of administrative processes and systems that support program or workshop delivery.
• Proficiency using Microsoft Office applications (Word, Excel, PowerPoint) and Google Workspace applications (Docs, Sheets, Slides, Gmail).
• Experience using CRM systems, project management platforms (e.g., Monday.com), online registration platforms, and virtual meeting software (e.g., Zoom, Microsoft Teams) is an asset.
• Demonstrated organizational and time management skills with the ability to manage multiple priorities and competing deadlines.
• Strong attention to detail and accuracy.
• Ability to effectively support both in-person and virtual event environments.

Professional Competencies

• Communicates clearly and professionally in both written and verbal interactions.
• Demonstrates a customer-focused approach when working with participants, facilitators, volunteers, and community partners.
• Works independently while contributing effectively as a collaborative team member.
• Ability to adapt to changing priorities and resolve problems effectively.

Condition of Employment

• The successful candidate will be asked to complete Criminal Record Check with Vulnerable Sector Check.

Position Details

This is a regular part-time position working 20 hours per week, primarily based onsite at our Vancouver office.

Occasional evening and weekend work is required to support workshops and community programming.

Due to the nature of our work, employees may occasionally be exposed to sensitive or emotionally complex subject matter. Professionalism, confidentiality, and respect are essential.

Why Join Us?

• Employee Assistance Program
• Prorated paid wellness days plus 3 unpaid wellness days annually
• Prorated paid vacation
• Free access to Crisis Centre workshops
• Wellness Spending Account

How to Apply

To apply, please attach your resume and a cover letter and select "Apply Now".

You will be asked to create an account if you are a first-time user. If you have previously used the portal, simply select "Login to Apply." Applications submitted through the LinkedIn "Apply" buttons will not be received.

This is a new position for the Crisis Centre and will be filled once a qualified candidate has been identified.

Applications will be reviewed as they are received, and interviews may begin before the posting closes.

The interview process will be in two parts:

1. Screening Call (15 minutes)
2. In-Person Interview (60 minutes)

We thank all applicants for their interest.

The Crisis Centre of BC is committed to creating an inclusive, equitable and accessible workplace. We encourage applications from individuals of all backgrounds and lived experiences. Accommodation is available throughout the hiring process upon request by emailing [e-mail].