Administrative Assistant - Client Services (full time, term to December 31, 2025)

City of Winnipeg; Winnipeg; On-site; CAD 1,000 - 3,000; Full time

Job summary

The City of Winnipeg seeks an Administrative Assistant (Clerk B) for a temporary full-time position in the Transit - Client Services department. The successful applicant will provide a broad range of coordination and administrative support services, contributing to an inclusive and diverse workplace.

Benefits

Employer-paid benefits

Dental and vision care

Pension plans

Maternity/Parental leave programs

Education and training opportunities

Flexible work arrangements

Qualifications

• 3 years of diversified office and administrative experience.
• Experience in coordinating financial processes.
• Advanced proficiency in MS Office skills.

Responsibilities

• Managing and coordinating Client Services office activities.
• Receiving and triaging media inquiries and escalated email requests.
• Organizing workflow and establishing office systems.

Skills

Communication

Office management

Analytical skills

Multitasking

Discretion

Education

Post-secondary diploma in business and/or office administration

Further education in human rights, social services, or a related field

Tools

Microsoft Office

Job description

Recruitment Details

Administrative Assistant (Clerk B)

Department: Transit - Client Services

Designated Work Location: 414B Osborne Street, on site

Position Type: Full time, temporary to December 31, 2025. May be potential for extension.

Salary: $1,798.30 to $2,105.55 biweekly, based on 35 hours a week per the CUPE Collective Agreement

Posting No: 125993

Closing Date: June 30, 2025

Providing a wide range of services to over half of all Manitobans, The City of Winnipeg is one of the largest employers in Manitoba. We provide a comprehensive range of benefits and career opportunities to our employees. These include competitive salaries, employer-paid benefits, dental and vision care, pension plans, and maternity/parental leave programs. Additionally, we offer education, training, and staff development opportunities to ensure that our employees are equipped with the necessary skills to advance in their careers.

Our Benefits web page provides detailed information about the benefits we offer, and we encourage you to visit it for further information at City of Winnipeg Benefits . We take pride in fostering a , diverse , safe, and healthy workplace where our employees can thrive and achieve their full potential.

Flexible work arrangements, which may include flexible hours, remote work, or a hybrid of remote work may be available; subject to review and approval. Please note that Employees who are approved to work remotely are responsible for and must demonstrate that they are available to return to their Designated Work Location and/or other work location to attend meetings or attend other tasks that occur in person.

The City is committed to attracting and retaining a diverse skilled workforce that is representative and reflective of the community we serve. Applications are encouraged from equity groups that have been and continue to be underrepresented at the City; Indigenous Peoples, Women, Racialized Peoples, Persons with Disabilities, 2SLGBTQQIA+ Peoples and Newcomers are encouraged to self-declare.

Requests for Reasonable Accommodation will be accepted during the hiring process.

Preference to internal applicants may be applied.

Job Profile

Under the general direction of the Manager of Client Services, the Administrative Assistant is responsible for providing a broad range of coordination and administrative support services for the Client Services management team.

The Administrative Assistant is responsible for providing support to the Division by receiving and triaging daily media inquiries and other escalated email requests for the Manager of Client Services. Additional responsibilities include organizing workflow, establishing and maintaining effective and efficient office systems, correspondence and issues tracking, priority identification and deadline control, scheduling meetings and appointments, screening and referring incoming inquiries and requests, information gathering, and compilation and preparation of routine correspondence.

The Administrative Assistant also attends meetings, organizes and maintains systems applications and confidential business office records, and assists with liaising and coordinating activities within the Division.

As The Administrative Assistant, Your Duties Will Include

• Manages and coordinates administrative office activities for the Client Services management team.
• Develops and maintains ongoing knowledge and conducts research of current issues and strategic objectives being dealt with by the Manager of Client Services, to assist in issues management.
• Provides special project support as required.
  
  

Your Education And Qualifications Include

• Post-secondary diploma in business and/or office administration
• Additional post-secondary courses or further education in human rights, social services, or a related field is an asset.
• 3 years of responsible and diversified office and administrative experience including but not limited to managing and coordinating multiple schedules and calendars, summarizing reports or other material and composing effective and accurate correspondence.
• Experience in coordinating and managing office priorities and activities.
• Experience coordinating financial processes and documentation.
• Strong verbal and written communication skills.
• Advanced proficiency in Microsoft Office skills (including Outlook, Word, Excel).
• Ability to work independently and make decisions relative to coordinating and assigning requests for action.
• Ability to recognize politically sensitive issues and deal with confidential information with a high degree of judgement and discretion.
• Ability to establish and maintain effective working relationships with all levels of the organization, including stakeholders and the public.
• Previous experience supporting the drafting of policies, procedures, and projects.
• Ability to organize and prioritize multiple tasks and work under tight deadlines and variable work demands
• Ability to research and analyze information related to customer concerns and triaging the concern to management
• Knowledge of the principles of office management and of progressive office procedures and systems.
• IMPORTANT: Applicants who have been educated outside of Canada must have education which is comparable to the minimum qualification in Canada. Applicants submitting foreign credentials require an official academic assessment report issued by a recognized Canadian assessment service https://canalliance.org/en/ at application.
  
  

Conditions Of Employment

• The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.
• Police Information Check with vulnerable sector check satisfactory to the employer will be required from the successful applicant at their expense.
  
  

How To Apply

APPLY ONLINE, including all documentation listed below:

• Current resume (Required).
• Cover letter (Required)
• Applications submitted without REQUIRED documentation will not be considered.
• Your application documents must clearly indicate how you meet the qualifications of the position.*
  
  

Notes

Online applications can be submitted at http://www.winnipeg.ca/hr/ . For instructions on how to apply and how to attach required documents please refer to our FAQ's or contact 311 .

Hours of Work: 8:30 a.m. to 4:30 p.m. Monday to Friday with flexibility for occasional evening and/or weekend based on operational requirements.

Employee Group: CUPE

Position Reports To: Manager of Client Services

Only candidates selected for interviews will be contacted.