Administrative Assistant, Client Services

Lemieux Bédard; Sherbrooke; Hybrid; CAD 35,000 - 50,000; Full time

Job summary

Une agence de marketing dynamique cherche un assistant administratif pour soutenir son équipe de services clients. Vous serez responsable de diverses tâches administratives, de la coordination des projets à la gestion de documents. Ce rôle requiert une maîtrise des logiciels de bureau ainsi que des compétences organisationnelles et linguistiques solides. Vous bénéficierez d'un environnement de travail flexible et de programmes de formation.

Benefits

Couverture d'assurance groupe avec accès à la télémédecine

Semaine de travail flexible de 37,5 heures

Vacances et jours de bien-être

Programme de formation et activités d'équipe

Qualifications

• Proficience en français et en anglais (niveau 3/5 en anglais).
• Expérience dans une agence de publicité est un atout.

Responsibilities

• Soutenir les coordinators de comptes seniors.
• Coordonner le progrès des projets avec les organismes réglementaires.
• Effectuer des tâches administratives comme la gestion de documents et préparation de commandes.

Skills

MS Office (Excel, Word, PowerPoint)

Gestion des priorités

Esprit d'équipe

Organisation multitâches

Education

DEC, AEC ou DEP en secrétariat, technologie de bureau ou administration

Job description

Live the LB difference!

You will be responsible for a variety of administrative and support tasks as a member of the Client Services team, which oversees the management of the agency’s marketing client accounts.

Skills

• Full command of MS Office suite software applications (Excel, Word, PowerPoint)
• Effective and methodical priority management
• Team player who is attentive to detail
• Ability to organize multiple tasks and meet deadlines

Requirements

• DEC, AEC, or DEP in secretarial studies, office technology, administration, or related fields
• Proficiency in French and English, both spoken and written (level 3/5 in English due to our Anglophone clientele)
• Asset: work experience at an advertising agency or a service-oriented company

Main responsibilities

• Support for senior account coordinators
• Send documents on various client platforms
• Coordinate, submit, and monitor project progress with regulatory bodies (PAAB and ASC)
• Oversee training sessions with interns on industry regulations
• Perform administrative tasks such as sending packages, preparing purchase orders, transcribing and preparing quotes, and task management during peak periods

Employee benefits

• Group insurance coverage (50% premiums paid by employer) with telemedicine access
• Flexible 37.5-hour work week in a hybrid model
• Attractive vacation, welcome days, work-life balance days
• Summer schedule with Friday afternoons off for 4 months
• Opportunity to work abroad for 1 month
• Training programs and professional happiness meetings
• Year-round activities (yoga, tasting events, parties, etc.)
• Team of 100+ employees across Canada with offices in Sherbrooke and Montréal
• Company involved in community, promoting inclusion, diversity, and well-being