Administrative Assistant - Apex Dental

Dentalcorp; Fort St. John; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading dental clinic in Fort St. John is seeking a dental office administrator to enhance patient experience and manage scheduling efficiently. You will play a key role in ensuring a positive impression while handling patient inquiries and maintaining records. With a supportive team and focus on professional development, this role offers a competitive hourly wage and flexibility.

Benefits

Competitive compensation

Exclusive corporate gym membership program

Employee and Family Assistance Program (EFAP)

Career development and continuing education access

Work-life balance and flexibility

Access to modernized technology

Qualifications

• Minimum 1 year of administration experience.
• Experience with dental software programs considered an asset.

Responsibilities

• Greet and assist patients upon arrival.
• Optimize the appointment schedule with minimal gaps.
• Manage patient calls and inquiries regarding appointments.

Skills

Administration

Customer Service

Dental Software

Job description

About Us:

Apex Dental has proudly served the Fort St. John community for over 13 years, providing high-quality dental care when it’s needed most. We offer a wide range of services focused on helping patients achieve optimal oral health, with features like direct billing, short wait times, modern dental technology, and sedation options to ensure comfort and convenience.

With a 4.9-star rating on Google Reviews, we’re known for our outstanding patient care and positive team environment. Located in the heart of beautiful Fort St. John - where nature meets community spirit - we invite you to join us and be part of a clinic that values both its patients and its people.

Schedule: Monday to Friday from 8:00am - 5:00pm

Benefits of Joining Our Team:

• Competitive compensation
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients
  
  
  

Responsibilities:

• Greet and assist patients as they arrive; ensure a lasting positive impression for them
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Effectively manage recall system and accurately maintain patient database
• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
• Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts
  
  
  

The wage range is from $20 to $23 per hour, reflective of experience. Hourly wage is determined based on the candidate’s work experience and will be discussed during the interview process.

About You:

• Minimum 1 year of administration experience
• Clinical background and experience with dental software programs considered an asset
  
  
  

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.