Administrative Assistant - 6 month contract

ServiceMaster Restore; Hamilton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading disaster restoration company in Hamilton is seeking a full-time Administrative Assistant. The role includes supporting the Office Manager, performing general administrative tasks, and ensuring client communication. Candidates should possess effective communication skills, attention to detail, and be able to work independently. Compensation ranges from $18.00 to $21.00 per hour, with a fully funded benefits package provided.

Benefits

Fully funded benefits package through Blue Cross

Qualifications

• Ability to handle confidential information with discretion.
• Experience in administrative duties.
• Preference for candidates with Xactimate Certification or equivalent.

Responsibilities

• Support the Office Manager with daily administrative procedures.
• Perform general administrative duties including answering phones.
• Update database with new client information.

Skills

Effective communication skills

Attention to detail

Ability to multitask

Proven ability to build relationships

Strong work ethic

Tools

Quickbooks

Word

Outlook

Excel

Web-based software

Job description

About Our Company

ServiceMaster Restore of Hamilton is a franchise of the 65 year industry leader ServiceMaster Canada. We provide disaster restoration expertise and quality customer service following unfortunate events. For more information, please visit our website at :

The Position

We are looking for a full-time Administrative Assistant who will be responsible to support the Office Manager with daily administrative procedures in an efficient and organized manner while maintaining timelines.

ServiceMaster is willing to provide training and industry specific certifications.

Job Requirements

• Perform general administrative duties including, but not limited to answering phones and responding to emails.
• Review and prepare files for invoicing.
• Upload files to database for submission to Adjusters.
• Support Project Manager with communication to trades, clients and adjusters in scheduling work.
• Update database with new client information and specifics.
• Inform Project Manager and relevant internal & external parties of customer-related work requiring attention.
• Assist with reception duties.
• Maintain discretion in all dealings.
• Keep personal work space neat and orderly.
• Ensure safeguarding and confidentiality of all customer lists, contact information and internal proprietary information and work products.
• Perform other duties as they may be requested by the General Manager.
• Ability to use a variety of software (Quickbooks, Word, Outlook, excel and web based software)

Additional Requirements

Ability to communicate expectations and requirements to crew / staff

Effective communication skills both written and verbal

Ability to engage clients in conversations to service their needs and meet expectations

Strong attention to detail and ability to multi-task

Demonstrated sound work ethics

Proven ability to build and maintain strong working relationships

Flexible, adaptable and able to work effectively in a variety of settings

Works well independently and in a team environment

Able to work after hours and on Holidays when necessary

Willing to submit personal information for a criminal background check

Preference will be given to those with Xactimate Certification or equivalent

Compensation and Benefits

Hourly rate offered will depend on skills and experience. Additionally, we offer a fully funded benefit package through Blue Cross.

We would like to thank all who apply, however, only shortlisted candidates will be contacted for an interview.

Compensation : $18.00 - $21.00 per hour

By joining ServiceMaster Restore, you'll be part of an industry leading company that has been in Canada for more than 65 years with locations from coast to coast. Our talented network of employees share in a vision of restoring peace of mind and our culture is one of diversity, where successful people work together to achieve common goals.