Administrative Assistant

Winnipeg Regional Health Authority; Winnipeg; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established community health centre is seeking a dedicated Administrative Assistant to support its Counselling Program. This role involves coordinating client intake, managing administrative tasks, and ensuring smooth operations within the team. The ideal candidate will possess strong organizational skills and a commitment to social justice values, contributing to the mission of promoting health and quality of life for diverse communities. Join a dynamic team where your contributions will directly impact the well-being of individuals and families in the community.

Qualifications

• Minimum three years office experience required.
• Proficient in Microsoft Office and various software tools.
• Excellent organizational and communication skills necessary.

Responsibilities

• Provides administrative support for counselling services intake.
• Manages inquiries and minute taking for meetings.
• Participates in program planning and quality monitoring.

Skills

Office Experience

Typing Speed (60 wpm)

Attention to Detail

Microsoft Office

Email and Internet Proficiency

Knowledge of Mental Health Services

Organizational Skills

Indigenous Perspective Knowledge

Tools

Accuro (EMR)

WordPress

Payworks

Humanity

iCarol

Canva

Job description

Requisition ID: 380301

Posting End Date: May 6, 2025

City: Winnipeg

Employer: Klinic Community Health

Site: Klinic Community Health -

Department / Unit: Counselling Services

Posting Category: Clinical Support

Union: CUPE

Anticipated Start Date- As soon as possible

Term End: One year from start date

FTE: 1.0

Anticipated Shift: Days; Evenings; Weekends

Work Arrangement: In Person

Daily Hours Worked: 8

Annual Base Hours: 2080

Klinic Community Heath is a pro-choice community health centre that provides primary care, education and counselling services to our local community and throughout Manitoba. Driven by our vision of creating healthy and engaged communities, we promote health and quality of life for people of every age, background, ethnicity, gender identity and socio-economic circumstances. Rooted in social justice values, we believe that everyone deserves quality care, support and respect.

POSITION SUMMARY

The Administrative Assistant position will be employed within the Counselling Program. The position will work with the team to coordinate client intake and administration, tracking of programs and groups, staff meeting coordination, data collection, minute taking and general administrative duties.

QUALIFICATIONS:

• Minimum three years office experience
• Minimum typing speed of 60 words per minute
• Demonstrated attention to detail in daily work
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Publisher and Outlook)
• Proficient in email and Internet Explorer (or other search engines)
• Experience in Accuro (EMR-electronic medical record), WordPress, Payworks, Humanity, iCarol and Canva.
• Knowledge of mental health services
• Excellent organizational skills
• Demonstrated ability to work independently and as a member of a team
• Demonstrated telephone skills with the ability to handle many tasks, information and requests simultaneously
• Knowledge of Indigenous Perspective is an asset
• Ability to establish workload priorities, adjust to new or unexpected events, problem solve, and deal effectively with conflict situations

REQUIREMENTS:

• Understanding of and commitment to Klinic Vision, Mission and Values
• Experience with and commitment to Reconciliation, and to dismantling racism and oppression within policies, procedures and practices
• Proficient in English, oral and written
• Ability to maintain confidentiality
• Willing to work flexible hours of work including evenings and weekends
• Willing to perform other duties, as assigned

• Satisfactory Criminal Record, Child Abuse and Adult Abuse Registry checks

RESPONSIBILITIES:

• Provides administrative support to the centralized intake for counselling services
• Word processing
• Compiles resources for meetings, workshops and trainings
• Develops, coordinates and maintains office and administrative systems as directed.
• Responds to telephone and email enquiries.
• Manages the centralized intake and forwards inquires to the intake clinician for follow-up
• Minute taking and transcribing
• Other administrative duties as may be assigned by the Manager: incoming/outgoing mail
• Recommends system improvements/developments to Manager.
• Preparation of timecards
• Ensures accurate collection and calculation of monthly statistics

• Participates in program planning, evaluation and quality monitoring including daily statistics
• Responsible for performance of other functions as requested by the Manager.

OTHER:

• Participates in training courses and in-services as required, offered elsewhere and by Klinic in order to maintain and improve quality of service
• Attend staff meetings as required
• Participate in formal self evaluations by identifying strengths and limitations
• Seek appropriate supervision/consultation of own actions
• Adheres to all agency policies, procedures protocols and promotes best practice
• Perform other duties and functions related to their job description not exceeding the above stated capacities

SALARY RANGE $21.152 to $23.807 per hour