Administrative Assistant

Acorn Optometry; Victoria; On-site; CAD 40,000 - 50,000; Full time

Job summary

A local optometry clinic in Victoria is seeking a front desk receptionist. The ideal candidate is organized and detail-oriented, with excellent customer service skills. Responsibilities include managing phone systems, providing administrative support, and assisting patients in a professional manner. Experience in a medical office is preferred. Join a fun team committed to creating a welcoming atmosphere for staff and customers.

Qualifications

• Available Tuesday to Friday from 9 am to 5 pm.
• Experience in a medical office setting is preferred.
• Excellent communication (verbal/written) and interpersonal skills.

Responsibilities

• Manage phone systems and direct calls appropriately.
• Provide administrative support such as data entry and scheduling.
• Greet and assist patients in a professional manner.

Skills

Organizational skills

Customer service

Telephone etiquette

Communication skills

Job description

Direct message the job poster from Acorn Optometry

We are seeking an organized and detail-oriented individual to join our team as a front desk receptionist. The ideal candidate will have a background in administrative tasks and excellent customer service skills. Experience in a optometry clinic/medical clinic is not a requirement but is preferred.

Responsibilities

• Manage phone systems and direct calls appropriately
• Provide administrative support such as data entry, filing, and scheduling
• Greet and assist patients in a professional manner
• Handle customer inquiries and provide information about services
• Maintain a clean and organized front desk area
• Create invoices and bill insurance
• Process 3rd party billing payments, faxes and emails
• Update patients regarding specialist appointments
• Pre-Testing patients for their exams

Requirements

• Available Tuesday to Friday 9am to 5pm
• Experience in a medical office setting is preferred
• Excellent customer service skills and telephone etiquette
• High degree of organizational skills and ability to prioritize and multi-task
• Excellent communication (verbal/written) and interpersonal skills
• Proficiency in administrative tasks and customer service

Why Acorn Optometry

We’re a team of optometrists, eyewear stylists, contact lens experts, and administrative staff who are committed to providing excellent service. Acorn Optometry is the sister clinic to Oak Bay Optometry (only a 5 minute drive away). We typically have one doctor on per day and we have two full time staff and two part time staff. We have a lot of fun working together and we all strive to create a welcoming atmosphere for not only our customers but also our staff.

Acorn Optometry is committed to creating a inclusive environment. We welcome and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

• Email: Marika, Office Manager, [e-mail] for further information or if you have any questions

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Optometrists

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