administrative assistant

Wilson's Transportation Ltd.; Victoria; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player in transportation is seeking a dedicated Administrative Assistant to join their dynamic team in Victoria. This role involves scheduling appointments, managing contracts, and providing top-notch customer service. The ideal candidate will thrive in a fast-paced environment, demonstrate strong organizational skills, and possess a keen ability to multitask. With a commitment to supporting clients and ensuring smooth operations, this position offers a unique opportunity to contribute to a company known for its dedication to service excellence. If you're looking to make a meaningful impact in a supportive workplace, this is the role for you.

Benefits

Free parking available

Mentorship opportunities for persons with disabilities

Networking opportunities for newcomers

Support for youth employment

Awareness training for Veterans

Accommodations for mature workers

Qualifications

• 1-2 years of experience in administrative roles, preferably in transportation.
• Strong proficiency in MS Office applications and ERP software.

Responsibilities

• Schedule and confirm appointments while managing contracts effectively.
• Provide exceptional customer service and support to clients post-sale.

Skills

Customer Service

Time Management

Multitasking

Organizational Skills

Judgement

Flexibility

Client Focus

Education

College or CEGEP certificate

Tools

MS Excel

MS Outlook

MS PowerPoint

MS Word

ERP software

SharePoint

Adobe Acrobat Reader

Job description

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Work setting

• Transportation company

Tasks

• Schedule and confirm appointments
• Manage contracts
• Answer telephone and relay telephone calls and messages
• Compile data, statistics and other information
• Arrange travel, related itineraries and make reservations
• Greet people and direct them to contacts or service areas
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents
• Provide customer service
• Consult with clients after sale to provide ongoing support

Computer and technology knowledge

• MS Excel
• MS Outlook
• MS PowerPoint
• MS Windows
• MS Word
• Enterprise resource planning (ERP) software
• SharePoint
• Adobe Acrobat Reader
• Electronic mail

Technical terminology

• Business

Area of work experience

• Tourism

Security and safety

• Criminal record check

Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Work with minimal supervision

Personal suitability

• Ability to multitask
• Flexibility
• Judgement
• Organized
• Team player
• Accurate
• Client focus
• Reliability
• Time management
• Accountability
• Quick learner
• Are you currently legally able to work in Canada?
• Are you willing to relocate for this position?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?

Experience

• 2 years to less than 3 years
• Gratuities

Other benefits

• Free parking available

Support for persons with disabilities

• Offers mentorship, coaching and/or networking opportunities for persons with disabilities
• Provides awareness training to employees to create a welcoming work environment for persons with disabilities
• Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for newcomers and refugees

• Supports newcomers and/or refugees with foreign credential recognition
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

• Participates in a government or community program or initiative that supports youth employment
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

• Provides awareness training to employees to create a welcoming work environment for Veterans
• Recruits Veterans and other candidates with military experience through targeted hiring initiatives (for example: job fairs, outreach programs etc.)

Support for mature workers

• Applies hiring policies that discourage age discrimination
• Provides staff with awareness training to create a welcoming work environment for mature workers
• Offers mentorship, coaching and/or networking opportunities for mature workers
• Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

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Wilson's Transportation Ltd. in Victoria, BC

Wilson's Transportation Ltd. in Victoria, BC

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