administrative assistant

Wilson's Group of Companies; Victoria; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading company in transportation seeks an administrative professional to manage schedules, contracts, and provide customer service. Suitable candidates must possess a college diploma and 2-3 years of relevant experience. The role offers a dynamic work environment with significant responsibilities in client interaction and support.

Benefits

Dental plan

Health care plan

Vision care benefits

Free parking available

Gratuities

Qualifications

• Post-secondary education for 1-2 years is required.
• 2 to 3 years of experience in an office environment.
• Ability to work independently with minimal supervision.

Responsibilities

• Schedule and confirm appointments.
• Manage contracts and answer electronic inquiries.
• Provide customer service and assist clients post-sale.

Skills

Attention to detail

Fast-paced environment

Communication

Time management

Reliability

Education

College diploma (1 to 2 years)

Tools

MS Excel

MS Outlook

MS PowerPoint

MS Word

ERP software

Job description

Overview

Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  
  

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Transportation company
  
  

Responsibilities

Tasks

• Schedule and confirm appointments
• Manage contracts
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Compile data, statistics and other information
• Arrange travel, related itineraries and make reservations
• Greet people and direct them to contacts or service areas
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents
• Perform data entry
• Provide customer service
• Consult with clients after sale to provide ongoing support
  
  

Experience and specialization

Computer and technology knowledge

• MS Excel
• MS Outlook
• MS PowerPoint
• MS Windows
• MS Word
• Enterprise resource planning (ERP) software
• SharePoint
• Adobe Acrobat Reader
• Electronic mail
  
  

Technical terminology

• Business
  
  

Area of work experience

• Tourism
  
  

Additional information

Security and safety

• Criminal record check
  
  

Transportation/travel information

• Public transportation is available
  
  

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Repetitive tasks
• Large workload
• Work with minimal supervision
  
  

Personal suitability

• Ability to multitask
• Excellent oral communication
• Excellent written communication
• Flexibility
• Judgement
• Organized
• Team player
• Accurate
• Client focus
• Reliability
• Time management
• Adaptability
• Accountability
• Dependability
• Due diligence
• Quick learner
  
  

Benefits

Health benefits

• Dental plan
• Health care plan
• Vision care benefits
  
  

Financial benefits

• Gratuities
  
  

Other Benefits

• Free parking available
  
  

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities

• Offers mentorship, coaching and/or networking opportunities for persons with disabilities
• Provides awareness training to employees to create a welcoming work environment for persons with disabilities
• Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
  
  

Support for newcomers and refugees

• Supports newcomers and/or refugees with foreign credential recognition
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
  
  

Support for youths

• Participates in a government or community program or initiative that supports youth employment
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth
  
  

Support for Veterans

• Provides awareness training to employees to create a welcoming work environment for Veterans
• Recruits Veterans and other candidates with military experience through targeted hiring initiatives (for example: job fairs, outreach programs etc.)
  
  

Support for mature workers

• Applies hiring policies that discourage age discrimination
• Provides staff with awareness training to create a welcoming work environment for mature workers
• Offers mentorship, coaching and/or networking opportunities for mature workers
• Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)
  
  

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities