Administrative Assistant

Ricoh Americas Corporation; Vancouver; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading integrated solutions provider is seeking a motivated individual to join their team in Metro Vancouver as a Mail Room Specialist. The successful candidate will be responsible for sorting and delivering mail, maintaining printing projects, and ensuring quality control. Those with previous mail room or copy center experience, along with strong interpersonal and communication skills, are encouraged to apply. This role offers benefits including medical, dental, and a retirement plan.

Benefits

Medical, dental, life, and disability insurance

Retirement plan with company matching contributions

Tuition assistance programs

Paid vacation and holidays

Ongoing personal and professional development

Qualifications

• Minimum 2 years of experience working in a mail room or copy centre.

Responsibilities

• Sorting and distribution of mail and office supplies.
• Delivery of mail and printing projects.
• Coordinating and preparing projects for printing.
• Establishing and maintaining quality controls.
• Responding to first level phone calls.
• Conducting scheduled maintenance on machines.
• Keeping logs of downtime, repairs, and meter charges.
• Welcoming customers and public members.
• Managing meeting room schedules.

Skills

Excellent interpersonal skills

Strong self-motivation

Excellent communication skills

Effective use of Microsoft Office

Ability to lift 30+lbs

Education

High School Diploma or equivalent

Job description

Responsibilities:

• Sorting and distribution of mail and office supplies, including interoffice, couriers and overnight mail

• Delivery of mail and printing projects throughout the customers site

• Coordinating and preparing projects for printing, including electronic file conversion, document scanning and enhancement from start to delivery

• Download jobs from email or print queue, sizing, reproducing, sorting and finishing

• Establishing and maintaining quality controls to ensure work accuracy

• Responding to first level phone calls from end users of equipment to determine the problem, clear paper jams, run test copies and determine status of machines

• Provide scheduled trips to all machines to conduct cleaning of glass, toner replacement, stocking paper and general cleanness of work space

• Running reports

• Keeping logs of downtime, repairs and meter charges of all copiers/printers on site

• Courteously meet and welcome customers and general members of the public

• Answers, screen and direct all incoming calls

• Assist visitors with visitor badges

• Responsible for meeting room schedules

• Review and update internal telephone directory

• Monitor and ensure the reception area is kept tidy and projects a business-like image

• Perform administrative support tasks

Qualifications:

• High School Diploma or equivalent work experience

• Minimum 2 years of experience working in a mail room or copy centre

Skills:

• Excellent interpersonal skills with the ability to quickly develop business relationships

• Strong self-motivation to drive results

• Excellent communication skills both verbal and written

• Effective use of Microsoft Office

• Ability to lift 30+lbs. as necessary

Other:

• Present a professional image at all times to customers and vendors

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

• Select the medical, dental, life, and disability insurance coverage that fits your needs.

• Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions.

• Augment your education with team member tuition assistance programs.

• Enjoy paid vacation time and paid holidays annually.

• Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.