Administrative Assistant

Iranian Women's Organization of Ontario; Toronto; Hybrid; CAD 20,000 - 28,000; Full time

Job summary

IWOO Community Services seeks an enthusiastic administrative assistant to support day-to-day operations in a nonprofit setting. You will handle calls, emails, greet visitors, and assist with registrations for programs and events.

The role emphasizes strong organization, bilingual English/Farsi communication, and the ability to manage multiple tasks in a collaborative team environment. Flexible, part-time-like schedule for a short-term eight-week term.

Qualifications

• Excellent verbal and written communication in English and Farsi required.
• Post-secondary student or recent graduate in Business Administration, Office Administration, Communications, or related field.
• Experience in administrative, office support, or customer service roles (professional, academic, or volunteer).
• Strong organizational skills; ability to manage files, records, and multiple processes efficiently.
• Proficient with Microsoft Office Suite and Google Workspace; familiar with CRM and databases.

Responsibilities

• Assist with general office duties including answering calls, emails, and greeting members, volunteers, and visitors.
• Organize and maintain digital and physical files, databases, and records.
• Schedule appointments, coordinate meetings, and prepare agendas and minutes.
• Support preparation of reports, correspondence, presentations, and internal documents.
• Assist with registration of participants for programs, workshops, and events.

Skills

Excellent communication

Bilingual English/Farsi

Organizational skills

Microsoft Office

Google Workspace

Meetings coordination

Data entry / records management

Independent worker

Event logistics support

Education

Post-secondary student or recent graduate in Business Administration or related field

Tools

Microsoft Office Suite

Google Workspace

CRM systems (asset)

Database skills

Zoom / Google Meet

Job description

IWOO is a non-profit, charitable organization which believes through the empowerment of women, families and the most vulnerable. We are able to build better communities and positively contribute to the overall health of our society since 1989. We have developed and delivered programs and services that have provided meaningful engagement, dialogue and support for seniors, newcomers, women, youth and many others. IWOO continues to build capacity as we serve more in our community. We are guided by the Human Rights Code of Ontario and abide by strict anti-oppression and anti-harassment policies.

Job Description

• The eligible candidate must be between the age of 15 and 30 years old.
• Must be legally permitted to work in Canada as a Canadian citizen, permanent resident, or a person on whom refugee protection has been conferred under the immigration Refugee Protection Act.
• The eligible candidate will work for 8 weeks, 35 hours per week from June 29, 2026.
• The wage is $17.60 per hour.

The candidate will report into the Executive Director.

Deadline to apply:June 22, 2026

Key Responsibilities:

• Assist with general office duties including answering phone calls, responding to emails, and greeting members, volunteers, and visitors
• Organize and maintain digital and physical files, databases, and organizational records
• Schedule appointments, coordinate meetings, and prepare meeting agendas and minutes
• Support preparation of organizational reports, correspondence, presentations, and internal documents
• Assist staff with registration of participants for programs, workshops, and events
• Maintain attendance records, collect evaluations, and help compile data for reports
• Support coordination of program logistics, including room setup, materials, and technology needs
• Respond to inquiries from members, volunteers, and community partners
• Assist with membership renewals, onboarding, and communication
• Help maintain volunteer records and send reminders, updates, or follow-up communications
• Assist in preparing materials for workshops, meetings, and special events
• Help coordinate in-person and online events, including participant check-in and technical setup
• Help prepare cheque requisition forms and ensure documents are complete before submitting to finance personnel
• Provide support with social media posts, announcements, and promotional materials as required
• Communicate program information to participants, partners, and the community via email, phone, and in person

Qualifications

• Excellent verbal and written communication skills in both English and Farsi
• Post-secondary student or recent graduate in Business Administration, Office Administration, Communications, or a related field
• Previous administrative, office support, or customer service experience (professional, academic, or volunteer)
• Strong organizational skills with the ability to manage files, records, and multiple administrative processes efficiently
• Excellent written and verbal communication skills, with a professional and courteous approach to emails, phone calls, and in-person interactions
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with Google Workspace tools
• Experience coordinating meetings, scheduling, and preparing agendas and minutes
• High attention to detail, particularly in data entry, record-keeping, and document preparation
• Ability to handle confidential information with discretion and professionalismComfortable supporting event logistics, including both in-person and virtual formats (e.g., Zoom, Google Meet)
• Strong interpersonal skills with the ability to engage effectively with members, volunteers, and community partners
• Ability to work independently while also supporting a collaborative team environment
• Experience with databases, CRM systems, or registration platforms is an asset
• Familiarity with basic bookkeeping or financial processes (e.g., cheque requisitions, documentation) is an asset
• Willingness to assist with occasional outreach, communications, and light social media supportInterest in nonprofit, community-based work, and supporting diverse populations is strongly preferred

We thank all applicants for their interest; however, only those selected for an interview will be contacted.