administrative assistant

Overview

Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Direct and control daily operations
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Compile data, statistics and other information
• Oversee payroll administration
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents
• Perform data entry
• Provide customer service
• Perform basic bookkeeping tasks
• Consult with clients after sale to provide ongoing support
• Conduct performance reviews
• Prepare reports on sales volumes, merchandising and personnel matters
• Order merchandise
• Establish work schedules
• Authorize payments by cheque
• Authorize return of merchandise
• Assign sales workers to duties
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Supervise and co-ordinate activities of workers
• Organize and maintain inventory
• Hire and train or arrange for training of staff
• Manage cash

Supervision

• More than 20 people

Experience and specialization

Computer and technology knowledge

• MS Office
• Electronic mail

Additional information

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Attention to detail
• Repetitive tasks
• Large caseload

Personal suitability

• Ability to multitask
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Team player
• Accurate
• Reliability

Benefits

Health benefits

• Health care plan