Administrative Assistant

The Salvation Army in Canada; San Juan de Terranova; On-site; CAD 30,000 - 60,000; Full time

Job summary

The Salvation Army in Canada is looking for an Administrative Support staff member to provide essential operational support. This role requires effective communication skills and experience in administration, with responsibilities including managing office tasks and assisting with financial documentation. Join a respected organization committed to helping others while working in a supportive team environment.

Qualifications

• Two years of related secretarial or administrative experience is required.
• Basic knowledge of Office365 is essential.
• Good oral and written communication skills are necessary.

Responsibilities

• Provide general administrative support including preparing correspondence.
• Handle inquiries via phone, email, and in person.
• Assist with bookkeeping tasks and manage office supplies inventory.

Skills

Communication

Organizational skills

Integrity and confidentiality

Decision-making

Multi-tasking

Education

Formal post-secondary program of one academic year

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

Position Purpose summary:

The role provides general administrative support for the day-to-day operations.

Accountabilities

• Respond to telephone, in person or electronic enquiries or forward to appropriate person.
• Prepare correspondence, reports, statements, forms, applications, and other documents.
• May handle and reconcile petty cash and write receipts for donors.
• Send and receive messages and documents using fax machine or electronic mail.
• Maintain inventory of office supplies, order supplies as required and arrange for servicing of office.
• Assist with administrative procedures within MU or department.
• May draft and prepare presentations (including PowerPoint, invitations, certificates.
• May recruit, train, coordinate and assign work to support staff.
• May perform basic bookkeeping tasks such as preparing invoices and bank deposits.
• Assist with other related administrative tasks when required mail.
• Perform other work-related duties as assigned.
  
  

Critical Relationship Management

The incumbent conducts routine interactions and provides clarification of information.

Internal: MU’s team members, various leadership and management teams, clients, volunteers as required.

External: Community members & partners, contractors, vendors, donors.

Managerial/Technical Responsibilities

Reports directly to the Director of Administration.

Direct reports: none.

Financial And Material Management

May show others how to perform certain procedures.

• May assist in preparation/monitoring of annual budgets of small ministry
• Limited input into new policy development pertaining to own job
• Authorized to spend, disburse, or collect small amounts of cash.
• Receipts all donations using software if required.
  
  

The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, upholding our code of conduct.

Working Conditions

• Working environment is typically in the office in generally agreeable conditions.
• May encounter upset/difficult clientele entering the building.
• Some limited travelling may be required
• The performance of the job requires frequent data entry, moderate attention when responding to phone inquiries, and detailed eye work.
• The performance of the job requires frequent keyboarding, lifting boxes and a moderate amount of setting up displays and packing kits
  
  

The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.

Education, Experience And Qualifications

• Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
• Alternative combination of education and experience may be considered.
  
  

Education, Qualifications And Certifications

• Completion of a formal post-secondary program of one academic year.
• Alternative combinations of education and experience may be considered.
  
  

Experience And Knowledge

• Two years of related secretarial or administrative experience is required.
• Working basic knowledge of Office365 is required.
• Good oral and written communication skills.
• Ability to maintain a high level of confidentiality.
• Good decision-making and organizational skills.
  
  

Skills And Capabilities

• Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
• Ability to multi-task and prioritize responsibilities (i.e., good judgement)
• Excellent oral and written communication and interpersonal skills.
• Excellent organizational skills and sound judgment.
• Able to work cooperatively in a team setting.
• Ability to lift/move weights of up to 20 lbs occasionally.
• If limited travelling is required using organizational or personal vehicle, a valid driver’s license and clear driver’s abstract is required.
  
  

Compensation

The target hiring range for this position is $18.05 to $22.56 with a maximum of $27.07.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.