Administrative Assistant

This role offers a unique opportunity to combine customer service and administrative tasks, focusing on greeting visitors, answering phones, managing travel, and providing general office support. As a key member of our team, you will report to the Director of Operations and play a crucial role in ensuring a positive and efficient experience for both internal and external stakeholders. If you are a detail-oriented, customer-focused professional with strong administrative skills, we invite you to apply for this exciting position.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to handle multiple tasks and prioritize effectively.
• Knowledge of basic office procedures and practices.
• Experience with customer service and/or administrative tasks is a plus.

Responsibilities

• Greet and assist visitors in a professional and friendly manner.
• Answer and screen phone calls, take messages, and direct calls appropriately.
• Manage and schedule appointments, meetings, and events.
• Maintain a clean and organized reception area.
• Handle incoming and outgoing mail - prepare weekly mailbag.
• Type and proofread documents, reports, and draft presentations using Microsoft Office.
• Assist with data entry tasks, order and maintain office supplies.
• Book travel for Kent Head Office and Operations as required.
• Handle inquiries and address customer concerns as required.
• Provide information and assistance to visitors, employees, and customers as required.
• Ensure a positive and efficient experience for all interactions.