administrative assistant

Janex Auto Sales & Service; Ottawa; On-site; CAD 35,000 - 50,000; Full time

Job summary

A leading automotive service center is seeking an administrative assistant to manage daily operations and ensure excellent customer service. Candidates must have strong organizational skills and proficiency in MS Office. This on-site role requires adept multitasking abilities and excellent communication skills to support ongoing client interactions.

Qualifications

• Must have a College/CEGEP education.
• 7 months to less than 1 year of experience required.
• Ability to work independently and meet tight deadlines.

Responsibilities

• Open and distribute mail and other materials.
• Plan and organize daily operations.
• Provide customer service and assign appointments.

Skills

Customer service

Time management

Organized

Excellent oral communication

Excellent written communication

Flexibility

Team player

Ability to multitask

Education

College/CEGEP

Tools

MS Excel

MS Outlook

MS PowerPoint

MS Windows

MS Word

Social Media

MS Office

Job description

Overview

Languages

English

Education

• College/CEGEP
  
  

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Open and distribute mail and other materials
• Plan and organize daily operations
• Establish and implement policies and procedures
• Schedule and confirm appointments
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Respond to employee questions and complaints
• Order office supplies and maintain inventory
• Greet people and direct them to contacts or service areas
• Type and proofread correspondence, forms and other documents
• Perform data entry
• Provide customer service
• Consult with clients after sale to provide ongoing support
  
  

Experience and specialization

Computer and technology knowledge

• MS Excel
• MS Outlook
• MS PowerPoint
• MS Windows
• MS Word
• Social Media
• MS Office
  
  

Additional information

Work conditions and physical capabilities

• Ability to work independently
• Tight deadlines
• Work with minimal supervision
  
  

Personal suitability

• Ability to multitask
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Team player
• Time management