Administrative Assistant

Assurancia Mongeau Poirier; Laval; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated individual to join their team in a supportive role. This position offers a unique opportunity for professional growth with a clear path to advancement. You will play a key role in managing client interactions and supporting brokers, all while working in a family-oriented environment that values respect and communication. Enjoy personalized coaching and a stimulating work culture that fosters development. With competitive pay and benefits, this role is perfect for someone looking to make a meaningful impact while growing their career.

Benefits

Group Insurance

Personalized Coaching

Professional Growth Opportunities

Qualifications

• Strong customer service skills and ability to manage priorities.
• High school diploma required; fluency in English is an asset.

Responsibilities

• Support brokers with workload and manage client interactions.
• Data management and entry using Epic and Applied systems.

Skills

Customer Service Skills

Empathy

Resourcefulness

Initiative

IT Tools Proficiency

Education

High School Diploma (DES)

Tools

Epic

Applied

Job description

Your Roles And Responsibilities

• Reducing the workload for brokers: Valuable support for smooth and efficient management.
• Telephone Reception: First point of contact for our clients.
• Data Management: Learn how to navigate Epic to enter data (claims files, quotes) and create client files. Distribute ICS by scanning.
• Submission Completion: Training to master Applied.

What We Offer:
Career Opportunities: We offer you an opportunity for professional growth with a potential advancement to a broker position. Your ambition and commitment will be the keys to your development within our company.

Work Environment: Join a family business where respect, communication, and professionalism are at the heart of our culture. We believe in a stimulating and caring work environment.

Personalized Coaching: Benefit from tailored support to help you succeed and grow.

We are committed to providing you with the support you need to achieve your professional goals.

Benefits:
Benefit from group insurance (except for dental care) and indirect compensation, contributing to your overall well-being.

Required Profile:
We are looking for someone with empathy, resourcefulness, initiative, conscientiousness, a welcoming and cheerful demeanor, capable of managing priorities and a sense of urgency, while being punctual, comfortable with IT tools, and possessing excellent customer service skills. A high school diploma (DES) is required. Fluency in English is an asset.

Practical Information:

• Schedule: 35 hours per week, hours to be discussed.
• Workplace: On-site presence required at the start due to intensive learning, with the possibility of teleworking to be discussed later.
• Salary: between $20.00 and $25.00 / hour depending on experience and diploma.

Join a team where your work is valued and where you have the opportunity to grow. At Assurancia Mongeau Poirier, every day is a new opportunity!