Administrative Assistant

Assurancia Mongeau Poirier; Laval; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a leading insurance firm that offers a supportive work environment focused on professional growth. As a key member of the team, you will reduce brokers' workloads and interact with clients, all while benefiting from personalized coaching and comprehensive group benefits. We are seeking a conscientious individual eager to learn and grow.

Benefits

Group Insurance

Career Development Opportunities

Personalized Coaching

Qualifications

• Required: Empathetic, resourceful, and capable of managing priorities.
• Comfortable with IT tools and excellent customer service skills.
• Fluency in English is an asset.

Responsibilities

• Reduce the workload for brokers and manage client contacts.
• Perform data management and submission completion tasks.
• Receive telephone calls as the first point of contact.

Skills

Customer Service

Data Management

IT Tools Proficiency

Empathy

Resourcefulness

Punctuality

Education

High School Diploma (DES)

Job description

Your Roles And Responsibilities

• Reducing the workload for brokers: Valuable support for smooth and efficient management.
• Telephone Reception: First point of contact for our clients.
• Data Management: Learn how to navigate Epic to enter data (claims files, quotes) and create client files. Distribute ICS by scanning.
• Submission Completion: Training to master Applied.
  
  

What We Offer: Career Opportunities: We offer you an opportunity for professional growth with a potential advancement to a broker position. Your ambition and commitment will be the keys to your development within our company.

Work Environment: Join a family business where respect, communication, and professionalism are at the heart of our culture. We believe in a stimulating and caring work environment. Personalized Coaching: Benefit from tailored support to help you succeed and grow.

We are committed to providing you with the support you need to achieve your professional goals.

Benefits: Benefit from group insurance (except for dental care) and indirect compensation, contributing to your overall well-being.

Required Profile: We are looking for someone with empathy, resourcefulness and initiative, conscientious, welcoming and cheerful, capable of managing priorities and a sense of urgency, while being punctual, comfortable with IT tools, with excellent customer service skills, and with a high school diploma (DES).

Fluency in English is an asset.

Practical Information:

• Schedule: 35 hours per week, hours to be discussed.
• Workplace: On-site presence required at the start due to intensive learning, with the possibility of teleworking to be discussed later.
• Salary: between $20.00 and $25.00 / hour depending on experience and diploma.
  
  

Join a team where your work is valued and where you have the opportunity to grow. At Assurancia Mongeau Poirier, every day is a new opportunity!