Administrative Assistant

Global Relay; Halifax; On-site; CAD 42,000 - 52,000; Full time

Job summary

Global Relay is seeking an Administrative Assistant for a 15‑month contract in Halifax. You will provide comprehensive administrative support across daily operations, including front-desk duties, calendar management, data entry, and reports using Salesforce and MS Office.

Strong communication, organization, and multi-tasking are essential. You will join a collaborative team in a fast-paced environment, with responsibilities spanning meeting coordination, travel logistics (if needed), and office

Qualifications

• Minimum 5 years of office assistant or customer service experience.
• Fluent English, excellent interpersonal and telephone etiquette.
• Strong MS Office skills (Outlook, Word, Excel, PowerPoint).
• Excellent time management, organization, and attention to detail.
• Able to multi-task and work with minimal supervision.

Responsibilities

• Greet visitors and direct them to appropriate staff and observe security procedures.
• Maintain office cleanliness and support daily operations (meeting rooms, supply stations).
• Maintain kitchen area and appliances including dishwasher and refrigerators.
• Coordinate with janitorial/building maintenance for cleaning and repairs.
• Manage office supplies, inventory, ordering, and monthly invoice reconciliation.
• Handle high-volume calls, calendar management, data entry, filing, reports, mail distribution.
• Use Salesforce and other software for data entry and client file updates.
• Coordinate meetings and training schedules; circulate agendas and materials.
• Assist with events and ad-hoc projects.

Skills

Fluent English

Interpersonal communication

Time management

Organizational skills

Independent worker

Tools

Salesforce CRM

MS Office (Outlook, Word, Excel, PowerPoint)

Job description

For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

Your role

As an Administrative Assistant you will provide comprehensive administrative support to the daily processes and business operations of our fast-paced organization. This is a 15-month contract position based in our Halifax office.

Your responsibilities

• Ensure that visitors/clients are greeted and directed appropriately upon arrival, and adhere to office security procedures upon check-in.
• Maintain office appearance and cleanliness; provide assistance and support for Global Relay team members in daily operations including the cleaning and organizing of meeting rooms, and supply stations.
• Maintaining the cleanliness of kitchen area, including unloading and loading the dishwasher, cleaning the communal refrigerators, coffee machines and other appliances.
• Liaise with office janitorial and building maintenance for facility cleaning and repair.
• Manage office supplies and equipment, including supplies inventory, ordering and distribution; prepare and conduct invoice reconciliation on a monthly basis.
• Perform office tasks such as handling a high-volume telephone switchboard (+50 calls), calendar management, data entry, filing, generate reports and presentations and mail receipt & distribution.
• Perform administrative duties in Salesforce CRM software and other software systems such as data entry, client file updates, and ensuring data accuracy.
• Support various departments in coordinating meeting and training schedules, circulating agendas and training materials.
• Various job-related duties as projects arise, such as event management.

About you

• Minimum 5 years relevant office assistance or customer service experience.
• Ability to speak and write English fluently and possess excellent interpersonal and communication skills with excellent telephone etiquette.
• Strong knowledge of MS Office Suite, including Outlook, Word, Excel, and PowerPoint.
• Exceptional time-management, organizational, and prioritizing skills with great attention to detail.
• Strong work ethic with a willingness to multi-task and be flexible to take on varied responsibilities.
• Ability to exercise tact and discretion, and can be entrusted with confidential information.
• Good judgment to proactively and independently solve problems and make decisions; timely escalations as appropriate.
• Goal oriented self-starter who can work independently and reliably with minimal supervision and has an appetite for continuous learning.
• Comfortable working under pressure in a fast-paced environment.
• A friendly, “can-do” attitude and customer focused approach that will enable you to deal with challenging situations with integrity, empathy and sincerity.

Working conditions:

• This role may require working on statutory holidays.

What you can expect:

At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

To learn more about our business, culture, and community involvement, visit www.globalrelay.com.