Administrative Assistant

Royal Bank of Canada>; Edmonton; On-site; CAD 50,000 - 65,000; Full time

Job summary

A leading financial institution in Edmonton is seeking an Administrative Assistant to provide exceptional service and support to clients and Advisor teams. The ideal candidate will have experience in the financial sector, strong client service skills, and excellent communication abilities. This full-time role offers a dynamic team environment and a comprehensive Total Rewards Program including bonuses and benefits.

Benefits

Comprehensive Total Rewards Program

World-class training in Wealth Management

Leadership support for development

Qualifications

• Experience working in the financial sector and with business applications/technology.
• Strong client service skills with a professional demeanor for high-net-worth clients.
• Exceptional verbal and written communication skills in English.

Responsibilities

• Enhance client experience through account administration.
• Maintain existing client accounts and identify opportunities for contact.
• Ensure compliance and keep client files accurate and up-to-date.
• Respond to client inquiries related to transactions and documentation.
• Organize meetings for Advisors with clients.

Skills

Client service skills

Time management

Organizational skills

Communication skills

Problem solving

Teamwork

Job description

Job Summary

Job Description

What is the opportunity?

RBC Dominion Securities is Canada’s leading full-service investment and wealth management firm, backed by Canada's leading financial institution. We pride ourselves on hiring talented individuals who share our commitment to helping clients build and preserve wealth to achieve their goals.

The RBC Dominion Securities branch in downtown Edmonton is seeking a proactive, task-oriented, and collaborative individual to join as an Administrative Assistant.

You will provide exceptional service and support to clients and Advisor teams, helping deepen relationships and welcoming new clients. Your efficient internal support will ensure the Advisory teams function smoothly, with each member receiving the assistance needed to excel.

What will you do?

• Enhance client experience through account administration, including opening, maintenance, and resolving client requests.
• Maintain existing client accounts and identify opportunities for contact, managing timelines and key dates to support clients.
• Ensure compliance by understanding internal controls and industry regulations, keeping client files and documentation accurate and up-to-date.
• Respond promptly and professionally to client inquiries related to transactions, requests, documentation, and reporting.
• Organize and coordinate meetings for Advisors with clients and prospects.

What do you need to succeed?

Must-have

• Experience working in the financial sector and with business applications/technology
• Excellent time management and organizational skills
• Strong client service skills with a professional, warm, and friendly demeanor for high-net-worth clients
• Exceptional verbal and written communication skills in English

Nice-to-have

• Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH)
• Knowledge of RBC Dominion Securities’ systems and procedures
• Experience in the securities industry and regulatory requirements

What’s in it for you?

We thrive on growth, innovation, and teamwork to deliver trusted advice that helps clients and communities prosper. We value our employees and support their development, offering:

• A comprehensive Total Rewards Program including bonuses, benefits, competitive salary, commissions, and stock options
• Leadership support for your development through coaching and opportunities
• The chance to make a meaningful impact on others' lives
• A dynamic, collaborative, progressive, and high-performing team environment
• World-class training in Wealth Management

Job Skills

Group Problem Solving, Office Administration, Proactive Approach, Teamwork

Additional Job Details

Address: 10111 104 AVE NW, EDMONTON

City: EDMONTON

Country: Canada

Work hours/week: 37.5

Employment Type: Full-time

Platform: WEALTH MANAGEMENT

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-07-25

Application Deadline: 2025-08-09

Note: Applications accepted until 11:59 PM on the day before the deadline.

Inclusion and Equal Opportunity Employment

At RBC, we foster an inclusive workplace that values diverse perspectives. We support our employees to perform at their best, collaborate effectively, innovate, and grow professionally. Our policies and programs promote respect, belonging, and opportunity for all.

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Expand your potential and create a new future at RBC. Learn more about our passion and drive to enhance client and community well-being at jobs.rbc.com.