Administrative Assistant

RBC; Edmonton; On-site; CAD 45,000 - 60,000; Full time

Job summary

RBC Dominion Securities in downtown Edmonton seeks an Administrative Assistant to enhance client relationships through attentive support. This full-time role emphasizes efficient account administration and exceptional service to high net worth clients. Ideal candidates will possess strong organizational and communication skills, contributing to a high-performing Wealth Management team. Join a leading firm committed to client wealth preservation and achieving meaningful goals.

Benefits

Comprehensive Total Rewards Program including bonuses and flexible benefits

Coaching and development opportunities

Dynamic and collaborative high-performing team environment

World-class training program in Wealth Management

Qualifications

• Strong skills in the financial sector and various business applications.
• Exceptional communication skills in English.
• Demonstrated experience in providing professional client service.

Responsibilities

• Execute client account administration including account opening and maintenance.
• Respond to client inquiries efficiently.
• Coordinate meetings for Advisors with clients.

Skills

Client Service

Time Management

Communication

Problem Solving

Office Administration

Education

High School Diploma

Completion of the Canadian Securities Course (CSC)

Job description

RBC Dominion Securities is Canada’s leading full-service investment and wealth management firm and is backed by Canada’s leading financial institution. We take pride in hiring and nurturing talented individuals who share our commitment to helping our clients build and preserve their wealth so they can achieve the goals that matter most to them.

The RBC Dominion Securities branch located in downtown Edmonton is looking for a proactive, task oriented and collaborative individual to join our leading wealth management firm on site as an Administrative Assistant.

By providing ongoing, exceptional service and support to our clients and our Advisor teams, you will help deepen existing relationships and welcome new clients to the firm. Offering efficient internal support, you will be invaluable in ensuring the Advisory teams function fluidly and that each member receives the assistance they need to perform at their best.

What will you do?

• Impact client experience through execution of client account administration, including account opening, account maintenance and efficient resolution of client requests.
• Maintain existing client accounts and identify opportunities to contact clients. You will be responsible for managing timelines and key dates for accounts to help ensure clients feel supported by our team.
• Become well-versed in internal controls and industry regulatory requirements, ensuring client files and other necessary documentation is accurate, up-to-date and compliant.
• Respond to client inquiries in an understanding and time-efficient manner (account transactions, requests, account documentation, account reporting, etc.).
• Leverage your passion for organizing, coordinating and preparing meetings for Advisors with their clients/prospects.

What do you need to succeed?

Must-have

• Strong skills working in the financial sector, and with various business applications/technology
• High level of time management and organization skills
• Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our high net worth clients
• Exceptional verbal and written communication in English

Nice-to-have

• Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH)
• Knowledge of RBC Dominion Securities’ systems and procedures
• Experience in the securities industry and in the regulatory requirements is an asset

What’s in it for you?

We thrive on the challenge to be our best, to think progressively to keep growing, and to work together to deliver trusted advice that will ultimately help our clients thrive and communities prosper. We care about each other and collectively work hard to reach our potential, make a difference to our communities, and achieve success that is mutual. You will also benefit from:

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• An opportunity to make a difference and have a lasting impact on the lives of others
• The chance to work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

Group Problem Solving, Office Administration, Proactive Approach, Teamwork

Job Summary

Job Description

What is the opportunity?

RBC Dominion Securities is Canada’s leading full-service investment and wealth management firm and is backed by Canada’s leading financial institution. We take pride in hiring and nurturing talented individuals who share our commitment to helping our clients build and preserve their wealth so they can achieve the goals that matter most to them.

The RBC Dominion Securities branch located in downtown Edmonton is looking for a proactive, task oriented and collaborative individual to join our leading wealth management firm on site as an Administrative Assistant.

By providing ongoing, exceptional service and support to our clients and our Advisor teams, you will help deepen existing relationships and welcome new clients to the firm. Offering efficient internal support, you will be invaluable in ensuring the Advisory teams function fluidly and that each member receives the assistance they need to perform at their best.

What will you do?

• Impact client experience through execution of client account administration, including account opening, account maintenance and efficient resolution of client requests.
• Maintain existing client accounts and identify opportunities to contact clients. You will be responsible for managing timelines and key dates for accounts to help ensure clients feel supported by our team.
• Become well-versed in internal controls and industry regulatory requirements, ensuring client files and other necessary documentation is accurate, up-to-date and compliant.
• Respond to client inquiries in an understanding and time-efficient manner (account transactions, requests, account documentation, account reporting, etc.).
• Leverage your passion for organizing, coordinating and preparing meetings for Advisors with their clients/prospects.

What do you need to succeed?

Must-have

• Strong skills working in the financial sector, and with various business applications/technology
• High level of time management and organization skills
• Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our high net worth clients
• Exceptional verbal and written communication in English

Nice-to-have

• Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH)
• Knowledge of RBC Dominion Securities’ systems and procedures
• Experience in the securities industry and in the regulatory requirements is an asset

What’s in it for you?

We thrive on the challenge to be our best, to think progressively to keep growing, and to work together to deliver trusted advice that will ultimately help our clients thrive and communities prosper. We care about each other and collectively work hard to reach our potential, make a difference to our communities, and achieve success that is mutual. You will also benefit from:

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• An opportunity to make a difference and have a lasting impact on the lives of others
• The chance to work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in Wealth Management

Job Skills

Group Problem Solving, Office Administration, Proactive Approach, Teamwork

Additional Job Details

Address:

10111 104 AVE NW:EDMONTON

City:

EDMONTON

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-02-21

Application Deadline:

2025-04-25

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com .

About the company

Royal Bank of Canada (RBC), is a diversified financial services company. The Company provides personal and commercial banking, wealth management services, insurance, investor services and capital markets products and services on a global basis. The Com...

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