administrative assistant

Minimum Requirements

• Education: Secondary (high) school graduation certificate
• Experience: 7 months to less than 1 year

Tasks

• Coordinate the flow of information within the team
• Plan and organize daily operations
• Establish and implement policies and procedures
• Train other workers
• Determine and establish office procedures and routines
• Plan, develop and implement recruitment strategies
• Schedule and confirm appointments
• Answer telephone and relay telephone calls and messages
• Compile data, statistics and other information
• Order office supplies and maintain inventory
• Set up and maintain manual and computerized information filing systems
• Conduct research
• Provide customer service
• Work with the marketing department to understand and communicate marketing messages to the field
• Consult with clients after sale to provide ongoing support

Support for Persons with Disabilities

• Provides visual accessibility accommodations (for example: braille, screen readers, etc.)

Support for Newcomers and Refugees

• Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)

Support for Youths

• Offers on-the-job training tailored to youth

Support for Veterans

• Offers mentorship, coaching and/or networking opportunities for Veterans
• Offers mentorship, coaching and/or networking opportunities for Indigenous workers

Support for Mature Workers

• Provides staff with awareness training to create a welcoming work environment for mature workers

Support for Visible Minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)