administrative assistant

Government of Canada; Cambridge; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a motivated individual to join their team in a role that focuses on administrative support and customer service. This position involves establishing and implementing policies, managing contracts, and providing exceptional service to clients. The ideal candidate will have a strong background in data entry and customer service, ensuring smooth operations in a dynamic environment. If you thrive in a structured setting and enjoy contributing to a team, this opportunity is perfect for you.

Qualifications

• Experience in customer service and data entry is essential.
• Strong communication skills are required for this role.

Responsibilities

• Establish and implement policies and procedures.
• Manage contracts and provide customer service.
• Maintain digital databases and perform data entry.

Skills

Customer Service

Data Entry

Bookkeeping

Communication

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages: English

Education

• Secondary (high) school graduation certificate

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Establish and implement policies and procedures
• Schedule and confirm appointments
• Manage contracts
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Order office supplies and maintain inventory
• Arrange travel, related itineraries and make reservations
• Greet people and direct them to contacts or service areas
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents
• Perform data entry
• Provide customer service
• Maintain and manage digital database
• Perform basic bookkeeping tasks